Question posted by lesleyheck on August 8th, 2014

How To Notify Incredimail The Download Sit Is Not Safe?

Again I tried to download the Incredimail products this morning. I tried from their (100% sure) site to download the upgrade and the full 2.5 download. My AVG immediately stopped both with this message: Found MalSign. Generic.834 Infected. This time I checked out the warning and followed it to see what else it said about it and it said it is a Trojan Horse Generic Virus and it is #5 on the bad list. I went back and looked at the long list of names who have said the site is safe and immediately noticed, AVG is not on the list. AVG is one of the top virus protection downloads out there. Also, when did all of those listed say the site was safe? Yesterday? 1 year agao? 5 years ago?

I Know the Answer!

I have the same question
Request More Information

Current Answers

Answer #1: Posted by TheWiz on August 8th, 2014 1:07 PM
TheWiz

Member since:
October 13th, 2011

Points: 25,383,424
90
points
If you're positive you're on the REAL Incredimail website then AVG is likely giving you a false-positive. No antivirus program is perfect so every once and a while it will think something is a virus when it really isn't.

Similar Questions

Incredimail Home Page Not Safe To Download Upgrade From, Now What?
I have Windows 8.1 and I have been running my Incredimail program with it with no problems. BUT, yes...
(Posted by lesleyheck 9 years ago)
Answers
Error Message
I can receive messages, but cannot send. It was OK yesterday. Each time I try to send, I now get th...
(Posted by jfmills 10 years ago)
Answers
Problem With Notifier
after reinstalling incredimail, it notifies me both for incoming mails and my replies. before reinst...
(Posted by jotunblod100 10 years ago)
Answers
I Have Incredimail On My Main Computer. How Do I See It On My Laptop Also?
(Posted by matthaei 11 years ago)
Answers
Dear Incredimail, I Cannnt Receive Or Post Emails-help Urgently
Dear Incredimail, i have used your sevice for nearly 2 years. i have contacted Telstra and they inf...
(Posted by janinecs 12 years ago)
Answers
Ask a New Question
Use the box below to post a new question about Incredimail.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Incredimail Reviews

View thousands of Incredimail user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Incredimail customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Incredimail customer service rankings, employee comments and much more from our sister site.