Question posted by clabar on March 3rd, 2012
Cannot Open Links
I can not open any links in my e-mails. I can not get comments to open and links to on-line surveys do no open. Is there some setting that is turned off?
Current Answers
Answer #1: Posted by Anonymous-52855 on March 4th, 2012 7:38 AM
Anonymous-52855
Member since:
March 4th, 2012 Points: 1,050
Member since:
March 4th, 2012 Points: 1,050
Please first print out these instructions, so you can follow them after closing Internet Explorer. Now close IncrediMail completely from the Tray (right-click the envelope icon next to your Computer clock and click 'Exit'), and then do the following:
1. Open Internet Explorer, click the 'Tools' menu (“gear” symbol) and select 'Internet Options'.
2. Select the 'Security' tab and click the 'Reset all zones to default level' button.
3. Select the 'Advanced' tab, click 'Reset ...'. After doing so, click 'Restore advanced settings'.
4. Click 'OK' and close all Internet Explorer windows.
5. Open IncrediMail and check to see if you can now click and open links.
1. Open Internet Explorer, click the 'Tools' menu (“gear” symbol) and select 'Internet Options'.
2. Select the 'Security' tab and click the 'Reset all zones to default level' button.
3. Select the 'Advanced' tab, click 'Reset ...'. After doing so, click 'Restore advanced settings'.
4. Click 'OK' and close all Internet Explorer windows.
5. Open IncrediMail and check to see if you can now click and open links.
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