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KitchenAid KDRS505XSS Support Question

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Question posted by clendepj on August 22nd, 2015

Kitchenaid Kfdd500ess Range Was Missing Lp Conversion Kit.

How can I get the correct LP conversion kit for my Kitchenaid? We bought the range through Lowe's but it was a special order. When it came, it didn't have the LP conversion kit with it. We can't use the range top until it is converted (the double ovens are electric). Neither Lowe's nor Kitchenaide have been able to follow through with getting us the LP kit for that range. They keep saying they are researching it or they will track it down, etc. My first attempt to get help with this was August 3rd. It is now August 22 and still no kit. We have a qualified gas technician to install it for us.

Current Answers

Answer #1: Posted by TommyKervz on August 22nd, 2015 1:46 PM
TommyKervz

Member since:
January 10th, 2013

Points: 17,776,783
90
points
Please use the form provided on the link below to forward your complain to kitchenaid support center' a kitchenaid representative will reply to you within three business days.

http://www.kitchenaid.com/contact-us/

kitchenaid range Conversion Kit cost between $19 to $38' have a look here.


Hope that is helpful.
Kervz at www.satechhelp.co.za

Related KitchenAid KDRS505XSS Manual Pages

Use & Care Guide - Page 3

...you to light any appliance. • Do not touch any electrical switch. • Do not use a gas detector approved by smell. For more information, contact your appliance. All safety messages will tell...9632; Installations and repairs must not exceed 3 feet. 3 Always read and obey all safety messages. RANGE SAFETY Your safety and the safety of others . This is , tell you how to do if ...
Use & Care Guide - Page 4

The Anti-Tip Bracket The range will not tip during normal use. WARNING Tip Over Hazard A child or adult can result in death or serious burns to children and adults. Failure to follow these instructions can tip the range and be killed. Range Foot Anti-Tip Bracket Making sure the anti-tip bracket is installed...
Use & Care Guide - Page 5

... oven is in accordance with ventilating hood - ■ Clean Ventilating Hoods Frequently - Grease should be worn while using the range, follow basic precautions, including the following: ■ WARNING: TO REDUCE THE RISK OF TIPPING OF THE RANGE, THE RANGE MUST BE SECURED BY PROPERLY INSTALLED ANTI-TIP DEVICES. If a wet sponge or cloth is...
Use & Care Guide - Page 6

...small quantities of cooking settings from Hi to use or (on some or all controls when not cooking. If the wall receptacle does not provide correct polarity, the igniters will produce a flame... burner control knob (10,000 Btu/h) WARNING Cooktop Controls REMEMBER: When range is in use LP Gas, an LP Gas Conversion Kit is pressed completely down on the grate. Check that the burner has ...
Use & Care Guide - Page 9

... Press CLOCK SET/START. GLASS TOUCH-ACTIVATED ELECTRONIC DOUBLE OVEN CONTROL Model KDRS505XSS D E C F B G A H A. Upper oven settings D. Number keys O N ... 1. Hold down the control panel pads to avoid unintended use the pad of your finger to inactive mode (time of...different function is first supplied to the range or if a power failure occurs, "12:00" will ...
Use & Care Guide - Page 16

...without sides and roasting pans with a method such as using convection temperature conversion for food items such as a guide. Press START....Press the number pads to determine the doneness of at low temperatures for the food to 12 hours depending on the...baked goods for the selected oven when finished. The Slow Cook range can be set temperature is desired. "Preheating" will show ...
Use & Care Guide - Page 17

... Bakeware" section. The convection bake range can be ordered. To Convection Roast: Before convection ...roasting, position racks according to enter a temperature other than 325°F (163°C). If you would like to purchase a Broiler Pan Kit... Convection Roast Convection Roast can be used to select recipes that require similar ...
Use & Care Guide - Page 20

...Maxi)" will scroll in the display and a signal will not function during Self-Cleaning cycle. Depending on door frame. Use a damp cloth to clean this area. ■ Wipe out any foil from the cooktop because they may result ...in death to reduce smoke and avoid damage. RANGE CARE Self-Cleaning Cycle WARNING How the Cycle Works IMPORTANT: The heating and ...
Use & Care Guide - Page 21

... Number 4396920 (not included): See "Assistance or Service" section to order. After 5 seconds, "OVEN COOLING" will be displayed, and "... "CLN COMPLETE will be cleaned as soon as the entire range is locked, "CLEAN UPPER" or "CLEAN LOWER" will appear...models) To avoid damage to the cooktop controls, do not use soapfilled scouring pads, abrasive cleaners, Cooktop Cleaner, steelwool pads...
Use & Care Guide - Page 22

...■ Gas Grate and Drip Pan Cleaner Part Number 31617: See "Assistance or Service" section to order. Porcelain enamel only, not chrome ■ Dishwasher Oven Light The ovens light is not suggested to ... breakage: ■ Do not close the oven door if the racks are wet. For normal range use, it is not recommended to remove. 3. Then, follow these instructions. Lift the oven door while holding...
Use & Care Guide - Page 24

...the range. See "Oven Temperature Calibration" section. ■ Was the oven preheated? See "Bake," "Broil," "EasyConvect Conversion," "Convection Bake," or "Convection Roast" section. ■ Is the proper bakeware being used ?...the function been entered? Oven cooking results not what expected ■ Is the range level? See "Bakeware" section. ■ Are the racks positioned properly? Press ...
Use & Care Guide - Page 26

... not in accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by the customer... THE SHORTEST PERIOD ALLOWED BY LAW. KITCHENAID® DUAL FUEL RANGE WARRANTY LIMITED WARRANTY For one year from...KitchenAid brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter "KitchenAid") will pay for Factory Specified Parts and repair labor to correct...
Dimension Guide - Page 1

... kit. LP gas conversion: Conversion must be used . NOTE: Pipe-joint compounds that allows ease of Power Supply Cord Kit and Circuit Protection 120/240 Volts 8.8 - 16.5 KW 16.6 - 22.5 KW 120/208 Volts 7.8 - 12.5 KW 12.6 - 18.5 KW Amps 40 or 50** 50 ** The NEC calculated load is a registered trademark of the range. *** Range can be used in...
Installation Guide - Page 4

... installations require: ■ When this range is not applicable, use with nominal 1³⁄₈" (3.5 cm) diameter connection opening dimensions that is to be installed must be sealed. ■ Do not seal the range to check that all governing codes and ordinances. Terminal lugs ■ LP/Natural Gas Conversion Kit (located on the model/serial rating...
Installation Guide - Page 6

... flexible or nonmetallic sheathed, copper or aluminum cable. For 50-amp rated cord kits, use kits that specify use a 50-amp rated cord with the ground connected to the neutral by a link. or 50-amp range power supply cord (pigtail). If it will be using and follow the instructions provided for it is recommended. ■ The...
Installation Guide - Page 7

... extension cord. LP gas conversion: Conversion must conform with LP gas. ■ This range is design-certified by a qualified service technician. No attempt shall be used in death, explosion, or fire. Gas Supply Line ■ Provide a gas supply line of Power Supply Cord Kit and Circuit Protection 120/240 Volts 120/208 Volts Amps Electrical Shock Hazard...
Installation Guide - Page 8

...such as follows for proper operation: Natural gas: Minimum pressure: 5" WCP Maximum pressure: 14" WCP LP gas: Minimum pressure: 11" WCP Maximum pressure: 14" WCP Contact local gas supplier if you are... not sure about the inlet pressure. The rigid pipe must be used for connecting range to the gas supply line. ■ A ½" (1.3 cm) male pipe thread is for...
Installation Guide - Page 19

... cap 3. B A C A. LP gas position C. Unplug range or disconnect power. Explosion Hazard Use a new CSA International approved gas supply line. Examples of the range. Reconnect the anti-tip bracket, if the range is moved. Natural gas position B. Plastic cover 4. Do not overtighten. 19 Securely tighten all gas connections. LP Gas Conversion WARNING A A. A. Locate gas...
Installation Guide - Page 20

...;† screwdriver, remove the burner base. Checking for proper cooktop burner flame is a registered trademark of LP gas orifice spuds for future use and keep with the correct LP gas orifice spud. Refer to rear range foot. Natural Gas Conversion WARNING A. Burner cap B. To Convert Gas Pressure Regulator 1. If the burner grates are installed, remove them...
Installation Guide - Page 21

... ¼" to adjust the low setting for proper cooktop burner flame is not as distinct as the inner cone. Burner base 21 Screw the regulator cap securely back into place. LP gas orifice spud Use the following chart for correct Natural gas orifice spud for future use and keep with correct Natural gas orifice spud. Replace...

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  • Water dispenser not working - Top freezer
    ...use . Repeat until a total of clean, refreshing ice and water, change your product model number in ovens Door is low. As air is cleared from the system, water may be required in the Review Order...following suggestions may improve the water pressure: Allow the storage tank on today's order...you checkout. Model Number | Help me locate my model number ...Ranges and built-in the search tool below.
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    ... | Help me locate my model number Please enter at 1 and ending in the space below to access special functions within the Electronic Oven Control that indicate the following chart. Cooking time completion tones Three beeps indicate the end of your specific Use and Care Guide. Tone volume High/Low The volume is used to the following : One...
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