Kyocera TASKalfa 3500i Support Question
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Question posted by cnewsom on May 15th, 2014
Not Receiving All Fax
We are using the Kyocer taskalfa 3500i, we are not receiveing all of our incoming faxes. There is one company that I know for sure when they send a fax we do not receive it and they get a time out error. Can you help me with this?
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Related Kyocera TASKalfa 3500i Manual Pages
PRESCRIBE Commands Command Reference Manual Rev 4.8 - Page 263
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... command causes a page break.
Example: Format the hard disk. !R! Parameters
medium:
0 = hard disk A = memory card
Function
The RWRF F command physically and logically formats an external device such as the hard disk. RWRF F , 0; EXIT;
253 This command has no effect if the target device has been write-protected using KPDL or PJL.
PRESCRIBE Commands Technical Reference Manual - Rev. 4.7 - Page 218
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... (ESC.B)
This instruction returns 0 if the receive buffer is full, and 1024 if the receive buffer is off-line.
7-106 Output Extended Error (ESC.E)
This instruction normally returns 0, if an error has not occurred, and returns 15 if a framing error, parity error, or overrun error has occurred.
If device-control instructions are received via the RS-232C interface.
Output...
Fax System (V) Operation Guide - Page 138
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...
History of latest Any time
5-3
100 send and
receipt results
stored
Latest send or receipt result
Automatic printout 5-7 after every sending or receiving operation (No Print Output or Error Only is also optionally available.)
Latest 50 send or Any time, and
5-8
receipt results
automatic printout
after every 50
sending/receiving
Registration status of PC FAX receipt result by e-mail...
Fax System (V) Operation Guide - Page 195
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...problems can use i-FAX, you do not know the specifications of the receiving machine, the recommended transmission settings are not available when receiving an i-FAX. If you normally receive an E-mail error message
from the mail server. T
The mail server receives the fax. T
This machine prints the received fax. Check the specifications of the receiving machine. Urgent faxes should be...
Fax System (V) Operation Guide - Page 204
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...com
User Name
Log
Status InProcess
1/1
Internet Faxing (i-FAX) (Option)
2 Press [Sending Jobs]. When the cancel confirmation screen appears, press [Yes].
The list of accepted time, destination, and status are being scanned cancels the transmission.
8-12 Cancel
Printing Jobs Status
Priority Override
Sending Jobs
Storing Jobs
Detail
Device/ Communication
Paper/Supplies 10/10/2010 10...
Fax System (V) Operation Guide - Page 208
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... Book (in the machine/PC) can be used to another fax machine. T The machine sends the document data to specify a desired destination. • Addition of Network FAX Receiving
Network FAX receiving is networked to the machine, to this machine.
T
The machine receives the fax. Prepare a document using a PC networked to a networked PC using the same operation as printing.
About Network...
Fax System (V) Operation Guide - Page 238
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... recipient machine. U00462
Reception was used in the TX/RX Result Report and Activity Report. U00700
Communication was stopped due to cancel reception. U00900 -
U00430 - Send or receive again. U00800 - U00811 Page(s) not sent correctly. U00910 Page(s) not received correctly.
U01196 Communication error occurred during high-speed transmission. Send again. Ask the sender to...
Fax System (V) Operation Guide - Page 239
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...Communication was interrupted because the password was attempted and the other party's fax machine.
Error Code
Possible Cause/Action
U01700 - Send again. Designated transmission speed may not be received because no originals were set by the other party.
U01821
Communication error occurred during high-speed transmission. Designated transmission speed may not be available...
Fax System (V) Operation Guide - Page 243
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... of Communication) 3-15
Cannot perform memory reception 10-7 Cannot perform sub address transmission 10-7 Cannot receive document 10-6 Cannot send document 10-6 Cannot use sub address relay broadcast communication 10-7 Chain Dial 4-11 Change of Account as Local FAX Name 6-6 Character Entry Method Appendix-2
Entering Characters Appendix-4 Entry Screens Appendix-2 Checking Transmission Results and...
KM-NET Viewer Operation Guide Rev-5.2-2011-3 - Page 26
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... border and drag it right or left pane. The following Refresh options are available:
Refresh Device
Select one or more devices. Type the new name, up or down. Default views cannot be deleted.
2.
To ... be restored.
There is automatically updated according to update all displayed devices. At any time, you click Delete View. To save the new name, click outside the text box, or press ...
KM-NET Viewer Operation Guide Rev-5.2-2011-3 - Page 34
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![](/manualimages/q/u/kyocera-taskalfa-3050ci-kmnet-viewer-operation-guide-rev5220113-12d99c9_34_3563.png)
... users to the user list located on the device. The Device User List can be in the dialog box.
5. If Send or FAX is set for Send/FAX. Device Users
Device users who are administrators on the device are able to use a device are on a user list with their login information and passwords.
Click Device > Users.
3. Click Select to choose from available...
KM-NET Viewer Operation Guide Rev-5.2-2011-3 - Page 60
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... unmanage a device, select a managed device, click Accounts > Don't Manage Device, then click Yes to view unmanaged devices. Manage Device
When an accounting device is managed, you can reset job accounting counters.
1. In Accounting Devices View, select an unmanaged device.
2. Hiding or Showing Unmanaged Devices
In Accounting Devices View, you can only use this feature, the device must be...
KM-NET Viewer Operation Guide Rev-5.2-2011-3 - Page 71
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... Timeout
Enter the number of seconds the server should attempt to the device from 0 to use HTTPS for the printing device to respond to 120 seconds. The available range is from the Command... Settings. A restart may be set if at the top of times, after an initial failure, the application should wait for device communication. Use the Reset page in the menu bar.
3. Clear SSL to...
KM-NET Viewer Operation Guide Rev-5.2-2011-3 - Page 79
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... is recorded in the log file as Failed.
Upgrade error indicators
Any device
The result of the device upgrade is complete.
IB-2x
No indication of the following methods:
Check the log file. Processing time is displayed on the device in Firmware View. Upgrade completion indicators
Any device
Use any of the upgrade is about 3 to 5 minutes...
Kyocera Command Center RX User Guide Rev-1.2 - Page 40
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![](/manualimages/j/u/kyocera-taskalfa-3050ci-kyocera-command-center-rx-user-guide-rev12-17697ad_40_4727.png)
... be included as the local FAX name. Reduced RX Size Specifies the printing configuration for printing the received documents. TTI Position Selects the position of the received documents. Duplex Printing Specifies whether or not to use the Duplex mode. 2 in1 Receive Enables or disables 2 in1 reception.
6-18
User Guide
Receive Date/ Time Selects On or Off whether...
Kyocera Command Center RX User Guide Rev-1.2 - Page 62
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...Errors Select the events which is On. SNMPv3
Sets whether to authenticate the user in SNMP communication. Password Enter the password for the LDAP server.
6-40
User Guide LDAP
Enables or disables access to enable trap receiving. Select On to the LDAP protocol. Select On to enable trap receiving. Authentication
Sets whether to use... book and assign a FAX number and E-mail address...
Kyocera Command Center RX User Guide Rev-1.2 - Page 71
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...to specify the IP addresses. Advanced > Link > HyPAS Device Online
This page allows you are considered to specify the ... the specified addresses are restricting the scope of IPSec, be sure to connect the print system.
• Subnet Mask
When IPv4... the printing system. Lifetime Measurement allows you are considered to use time or data size to be allowed to execute HyPAS applications....
TASKalfa MFP Network Fax Driver Operation Guide Rev.2011.1 - Page 21
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... want to be used as expected.
Sending a Fax
Default Settings Dialog Box
By setting the transmission conditions that you use most in this fax machine does not match the current time, communications that use the timer may not be accomplished as the network fax and select Printing preferences from the resulting drop-down menu. Be sure to print out...
3500i/4500i/5500i Operation Guide Rev-1 2011.4 - Page 39
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...;) Program
We have determined as a participating company in the International Energy Star Program. Energy Saving Control Function
The device comes equipped with a Low Power Mode where energy consumption is reduced after a certain amount of time elapses since the device was last used, as well as a Sleep where printer and fax functions remain in a waiting state but...
3500i/4500i/5500i/6500i/8000i Driver Guide - Page 18
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...Vista), or Printers and Faxes (Windows XP).
2 Right-click the desired printing system model.
3 Click Printer properties (Windows 7) or Properties (Windows Vista, Windows XP).
4 Click Device Settings. In a client/... system options so the associated features can be selected. Accessing Device Settings
Device Settings can be used with the memory installed in your printing system, which lets ...
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