06 Mazda Tribute Paint Code

I have a 2006 Mazda Tribute that was painted at Masco in SC. They painted using Paint Code G2 which is a generic for RED in general. I questioned this and they would not listen as if I was an idiot. I told them that the year of Mazda Tribute had 1 Red color known as Paint Code Number 25W/G2 this was painted on all 06 Red Tributes and it is not a General Red it is known as Red Fire Metallic. Now I have a Mazda SUV that has right color Door Jams and Wrong Color Exterior. any suggests?

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Answer #1: Posted by Odin on August 7th, 2017 5:44 PM

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Odin

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Sorry for your problems, and for your unpleasant experience. Here are some steps to consider:

Go back to the shop and ask for the manager. Explain your predicament firmly but politely
Complain to corporate: use the corporate contact information here--http://www.corporateofficeowl.com/maaco/Corporate%20Office
Complain to the state's Dept. of Consumer Affairs, at 800-922-1594.
Consider a complaint/review site like https://www.gripeo.com/ or http://www.consumeraffairs.com/, or https://www.yelp.com/, each of which is designed to get action from the offending companies

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.