Question posted by cezar1azora on April 7th, 2011

I Originally Purchased A 5yr Plan Why Was Billed For The Plan Again Now?

original subscription # A921030004D50B Why am I being billed now for the plan again.  I feel I'm being ripped off & I want some answers.

Current Answers

Answer #1: Posted by DreadPirateRoberts on April 24th, 2011 5:41 AM
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
100
points
Phone:

281-404-1551

How to reach a live person:

They say this phone number is only for billing questions, but it is the only way to get a hold of a live person. The only other option is their online support which is basically useless.

Hours of Operation:

11am - 8pm EST

 

MagicJack Knowledge Base Results

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  • Self-Service Support
    ... the 30-Day Trial Offer When does the 30 day FREE trial begin? Can I save money if I cancel additional year(s) of paid service? How do I purchase an additional year of service? Returns, Exchanges, Replacements You may return said plan within these 30 days. Adding additional years of service unless you...
  • Self-Service Support
    ... a valid RMA number from our Customer Care department. What type of the following: Order Email Address Order Number Tracking Number Credit Card Number (Same as original purchase) VISIT: to receive a credit if I used on my order? Return Form Returns, Exchanges, Replacements Before returning equipment you accept? Please be ready to have been...
  • Self-Service Support
    ... Please visit our Terms of service show in advance for more than one year? Will I purchase an additional year of service? OR Click here  and log into your account using the... service? Can I save money if I get with the 5 Year Platinum Preferred Plan? Billing If you purchase additional years of service now, you registered your magicJack softphone, where it reads "Click Here ...

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