Question posted by sherizinnel on December 26th, 2011

We Paid An Extra Fee For A Number And We Didn't Get It.

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by Odin on December 27th, 2011 8:08 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,690
1,100
points
Your first step should be to click here to log in to your magicJack account, and then click the "My Subscriptions" tab.

If what you see doesn't satisfy you, you may reach magicJack by writing:  

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... you choose to stop using magicJack? Do I won’t be aware of paid service? What is my annual renewal fee due? How do I am using magicJack, there are no cancellation, early termination, penalty or other charges besides the annual service fee? Do I have to inform my Internet Service Provider (ISP) that I have...
  • Self-Service Support
    ... cost? Billing No. What countries do you ship to  and from any other than Canada is available by purchasing International pre-paid minutes. Is there a connection, activation or start on long distance usage? Are there any number that I receive a record of ? Calls to ? Can my children run up fee associated with magicJack?
  • Self-Service Support
    How do I renew in advance for more than one year? Is there a connection, activation or start-up fee associated with magicJack? Do I have to dial any extra numbers or a PIN with magicJack? How much does magicJack cost? Do I have to use magicJack for current information Jul 2, 2009 How much will my next year ...

Similar Questions

How Can I Get A Confirmation For Placing An Order By A Toll Free Phone Number.
I order by toll free number in ad, a 30 day trial of magicjack and gave all of my credit card inform...
(Posted by koufglo 10 years ago)
I Have Been In Review And Don't Know Why Since Chritmas I Can Paid For My Phone
i can paid for my number they wont accpt my credit card dont know why
(Posted by alineproulx 10 years ago)
We Cant Make Calls With The Magic Jack
Hello my name is Joanne. My dad bought a Magic Jack and i put it on my computer.then my dad sent it ...
(Posted by jrehard 10 years ago)
Why Can't I Make Calls To Colombia..
I've paid the fees..I have around 30 minutes left...tried calling colombia south america 4 times AND...
(Posted by haroldarchilla22 10 years ago)
Tech Support
i want to purchase a extra code number for my magic jack please tell me how ty
(Posted by jahecate 13 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.