In Reminder: You Have Given Me My Password And When I Use It, You Don't Reogniz

MagicJack is asking for my renewal of services. I paid with my VISA in Feb.2011 for 5 years service. Can't understand what is going on. 2/14/2011 Pd $73.31 and on 3/15/11 Pd $49.15. My phone #602 546 7576. Please help me regain my service. Am 87 yrs old and need the use of the phone. Thank you.

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Answer #1: Posted by Odin on February 22nd, 2012 5:35 PM

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Odin

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Unfortunately, magicJack' customer support is nearly nonexistent. You may reach magicJack by writing:

Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

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