Question posted by kawenterprises on August 5th, 2012

Renewed Mj Paid $31.39 Via Visa Card; My Account Debited But No Service

Good day My Magicjack expired and I renewed it.  My VISA card account was debited but I have no service!  I am receiveing a message stating that my account has expired. PLEASE ATTEND TO THIS AS SOON AS POSSIBLE.  I AM TRAVELLING AND NEED TO MAKE CALLS!! Thanks very much

Current Answers

Answer #1: Posted by Odin on August 5th, 2012 7:01 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,670
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magicJack's customer support is feeble at best, but you may reach magicJack by writing:  

c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

As many have learned the hard way, it's *not* a good idea to rely on magicJack for phone service.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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