Question posted by akarim1945 on May 2nd, 2012

I Have Credit Of 5.82 Euro I Cant Call And Told To Buy More Credit . Why?

The person who posted this question about MagicJack did not include a detailed explanation. Please use the "Request More Information" button to the right if more details would help you to answer this question.

Current Answers

Answer #1: Posted by Odin on May 3rd, 2012 7:34 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,630
1,100
points
If the amount of credit covers your call, you should be able to call. 

Sorry to say, magicJack does not offer more than the most feeble customer support.

You can try phoning them, at 561-594-9925.

You may also reach magicJack by writing: 

    Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using these instructions.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    Please click here for any charges? What countries do I change my credit card information I responsible for the status of my order? How do you ...How do I modify my order? How long will I return the product? Return Form Do you ship to receive a credit if I receive my magicJack? Typically orders received Friday afternoon, Saturday or Sunday are shipped no later than the following ...
  • Self-Service Support
    How can I track my shipped order? You will not be "charged" or billed upon the end of the 30 Day Trial Period. Your credit card company may place a temporary "hold" on the transaction amount. How do not return the magicJack within 30 days from your purchase, you ...
  • Self-Service Support
    ... regarding the temporary "hold " on my order? How do I change my credit card information I used on the transaction amount to receive a credit if I return the product? PLEASE contact your credit card company if you may  place a temporary "hold " on your credit limit. Return Form What forms of payment do not process any...

Similar Questions

How To Buy Magicjack Credit
(Posted by suthe 10 years ago)
My Credit Card From The Caribbean
My credit card from the caribbean will not go through and I need to renew.  What do I do?
(Posted by rkoll 11 years ago)
My Magic Jack Is Connected To The Internet, It Also Have Credit But It Not Worki
my magic jack is not working, when i plug it up you are geetting the dial tone and after a while it ...
(Posted by licealewiss 11 years ago)
Buying Credit To Make International Calls
(Posted by taibaaq8 12 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.