Question posted by rodriguezjasmine on September 22nd, 2012
Rma Cannot Find My Purchase
Current Answers
Answer #1: Posted by Odin on September 22nd, 2012 9:01 AM
If you bought it at a retailer, return the device to the retailer with your original packaging and receipt. Otherwise, you must return it within 30 days with the RMA email or RMA Bar Code enclosed.
- Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html The procedure outlined there will get you the address to which to return your device.
- All returned equipment must be in the original packaging with the UPC or bar code intact.
- All components must be included.
c/o Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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Self-Service Support
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