Question posted by lizzbubbles14 on June 8th, 2012

How Can I Continue Live Chat With Magicjack Customer Care.

had live chat, wiped off suddenly twice, now can't reconnect due to incorrect email address, which has not changed.  This is not good. I need help.

Current Answers

Answer #1: Posted by Odin on June 8th, 2012 11:07 AM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

Points: 41,236,630
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Sorry to tell you this, but from the user communications I've received I have to say you're fortunate to be able to get through at all to magicJack's customer service.

You can try phoning them, at 561-594-9925.

You may also reach magicJack by writing: 

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using these instructions.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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