Question posted by djivancoronel on February 11th, 2011

I Have A Menssage Saying Broken Storege

I fortmat my magigjack and now i can't conect

Current Answers

Answer #1: Posted by DreadPirateRoberts on March 12th, 2011 1:59 PM
This answer was accepted by the poster of the original question.
DreadPirateRoberts

Member since:
November 19th, 2010

Points: 8,633,403
1,100
points

 

If you see "Error: Broken Storage"

  1. Unplug your magicJack
  2. Hold down the "Shift" key and plug your magicJack back in, with the "Shift" key depressed (this will prevent magicJack from autorunning)
  3. Click "Start"
  4. Go to "My Computer"
  5. Locate the drive named "Vista Only", "Phone", or "Removable Disk" (make sure it is the magicJack drive)
  6. Right click that drive
  7. Click "Format"
  8. Click "Start"
  9. Unplug your magicJack
  10. Wait 30 seconds
  11. Plug your magicJack back into your USB Port

 

 

MagicJack Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Self-Service Support
    ... on screen display? If the issue still persists, please follow these steps to resolve it back into that the magicJack is not working? "Error: Broken Storage" Application Data> magicJack does not load on startup Why does magicJack restart when I move my magicJack between different computers? Your magicJack will...
  • Self-Service Support
    We validate each of my order? We can not immediately identify your physical location. You don't need to a friend or relative overseas? "Error: Broken Storage" We recommend that has been entered. BLACK: Any black location shown is selected, no services will identify the status of your information. YELLOW: ...
  • Self-Service Support
    ... to Service Provider Who don't my computer speakers work with a Networked computer? Make sure you see "Error 4" On your magicJack: Click on "Restart" If that says ”Use the following : Restart the magicJack: Click "Menu" on the top right-hand corner Click "Advanced Users >" Click on "Restart "Error 3" Explanation...

Similar Questions

My Phone Says Check Phone Line, Everything Is Hooked Up, I Have Magic Jack Plus,
I have magic jack plus, i do not get dial tone, my phone says check phone line, but everything is ho...
(Posted by btrattmls 10 years ago)
Hi My Magic Jack Plus Is Not Working And Says That My One Of The Number
Hi  my magic jack plus is not working and it says that there is one or more number is expired. but...
(Posted by onestopennis 11 years ago)
Not On Line So It Says
My I phone magic jack app says I am offline ( when I am online) It try's to reconnect but gets nowh...
(Posted by Jlduitch 11 years ago)
Phone Not Working Saying Disconnected
no dial tone saying disconnected
(Posted by Anonymous-80524 11 years ago)
No Service On Phone It Says No Line
On phone it says no line all wires plugged in computer  is out for repair
(Posted by Vincentstanton 11 years ago)
Ask a New Question
Use the box below to post a new question about MagicJack.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

MagicJack Reviews

View thousands of MagicJack user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete MagicJack customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed MagicJack customer service rankings, employee comments and much more from our sister site.