Question posted by adricaro1733 on September 22nd, 2012

I Pay My Renewal And I Can{t Use It!

I don{t know what to do. I paid already for my renewal and i can{t use it. It request a code or something but i do not have it. Nobody send me anything! but they charged my account!!

Current Answers

Answer #1: Posted by Odin on September 22nd, 2012 4:11 PM
This answer was accepted by the poster of the original question.
Odin

Member since:
April 10th, 2010

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Before proceeding further you might want to make sure that your payment went through.

magicJack's customer support for the most part is magically lacking, but you may reach magicJack by writing: 

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

You can try phoning them, at 281-404-1551 or 561-594-2140. You can also dispute any payments with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399.

 


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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