Problem Installing Product Magic Jack

i bough magic jack on november 23 2012 and went i am trying to install is telling me that expire in 2009 what to do. please respond soon

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Answer #1: Posted by Odin on December 9th, 2012 8:55 AM

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Odin

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I'm guessing that you purchased a previously owned magicJack whose subscription has ended. You can reset the magicJack as follows, but you'll have to pay the renewal fee. Unplug the magicJack, and run mjRemover.exe and then the Microsoft Fixit Center app. Then reboot and re-plug. (You can download the remover program from http://upgrades.talk4free.com/tools/mjRemover.exe.)

Otherwise:

magicJack's customer support is for the most part magically lacking. You can try phoning them, at 561-594-9925. You may also reach magicJack by writing:

    c/o Ymax Communications
    PO BOX 6785
    West Palm Beach, FL 33405

If all else fails, you can dispute any payment to magicJack with your credit card provider or complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221 or 2005 Apalachee Pkwy., Tallahassee, FL 32399. If it's within 30 days, you can return the product using these instructions.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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