Question posted by kmbjeep on October 25th, 2011
I Cant Receive Incoming Calls From Us Cell Phones.
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Current Answers
Answer #1: Posted by Odin on October 28th, 2011 9:04 AM
Odin
Member since:
April 10th, 2010 Points: 41,236,680
Member since:
April 10th, 2010 Points: 41,236,680
As magicJack does not offer personal support, your best course may be to return the device. If you bought your magicJack at a retailer, return the device to the retailer with your original packaging and receipt.
Otherwise, you must return your magicJack(s) within 30 days with the RMA email or RMA Bar Code enclosed
- Before returning equipment you must obtain a valid RMA number by visiting: http://my.magicjack.com/returns.html
- All returned equipment must be in the original packaging with the UPC or bar code intact.
- All components must be included.
You may try to reach magicJack by writing:
Ymax Communications
PO BOX 6785
West Palm Beach, FL 33405
You can also try phoning them, at 281-404-1551.
If all else fails, you can complain to the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
MagicJack Knowledge Base Results
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Self-Service Support
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Self-Service Support
... hang-up button. Why can't I arrange a FREE conference call from me? How do I make calls to own a magicJack? To use Call Waiting: Press the "FLASH" button on magicJack? Dec 29, 2009 Do I have Caller ID with magicJack? How is the call quality on a call ? Features YES. magicJack offers complimentary Call Waiting. Does magicJack receive incoming calls as well? -
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