Question posted by margaritaeman on November 20th, 2011
Tel. 3059991127. Cannot Receive Incoming Calls. Phone Does Not Ring. Messag Voic
Current Answers
Answer #1: Posted by Odin on November 21st, 2011 5:32 AM
- if you're not logged on to your Windows user account,
- if it's not running,
- if it's not secured in the USB port,
- if the phone cord is not secured or is broken,
- if you're not connected to the Internet,
- or if your magicJack device is defective.
If the device is not defective, simple actions will resolve the problem, as outlined here.
If the device is defective, you need to return it. If you bought it from magicJack, follow the instructions at http://my.magicjack.com/returns.html.
If it's too late to return the device, you can seek a resolution with your credit card company or with the Florida Dept. of Agriculture and Consumer Services, at 850-488-2221.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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