Question posted by stan2566 on January 25th, 2018

Licensing On Pro Version

Hi,I purchase 7 license for my computers and two computer crashed, I recover one of the computer by re-installing windows and when I tried to add license to that computer after Windows comes back up it said I do not have a license that could be installed. What should I do? that computer had a licence before the crash.

Current Answers

Answer #1: Posted by freginold on January 27th, 2018 6:37 AM
This answer was accepted by the poster of the original question.
freginold

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In theory, you can use a license key again; you just need to uninstall it before installing it again. Since your computer crashed, you couldn't uninstall it first. If you contact Malwarebytes support, they should be able to help you reinstall the license.

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