Question posted by acstuart64 on October 19th, 2012

Locked Myself Out Of My Match.com Account!

I didn't want to get email at my account, so I substituted an email address from long ago that I don't remember the password, just so the email from match would go there... Now I've forgotten the password for my account and it tells me my user ID is not on file when I enter it for forgetting password... Even if it sent me a new link to change my password, it woulc come to my email account i don't remember the password to retrieve it.

Current Answers

Answer #1: Posted by freginold on October 21st, 2012 7:14 AM
This answer was accepted by the poster of the original question.
freginold

Member since:
December 20th, 2011

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Hi, you'll have to contact Match.com customer support to get access to your account:

http://www.match.com/help/contactusindex.aspx

They may have to set you up with a new account, but you'll have to contact them for assistance. 

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