Motorola SBG6580 Support Question
Motorola SBG6580 Support Question
Find answers below for this question about Motorola SBG6580.Need a Motorola SBG6580 manual? We have 3 online manuals for this item!
Question posted by aeavme on May 18th, 2014
Upstream Send Channel Cannot Be Acquired
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Related Motorola SBG6580 Manual Pages
Brochure - Page 2
...SBG6580 SURFboard Wi-Fi Cable Modem Gateway enables the delivery of new high-value services such as high-bandwidth home networking.
Next Generation High-Bandwidth Services and Home Networking in the send (upstream... to 8 downstream and 4 upstream channels - which allows an operator to their customers. Designed for seamless mobility, Motorola's SBG6580 is a fully integrated all while...
Brochure - Page 3
...SBG6580's 802.11n integrated access point eliminates the need for wires altogether - enabling users to easily wirelessly... by consumers in the send (upstream) data stream.
1 GHz...Channel bonding of up to 8 downstream and 4 upstream channels increasing data rates of advanced whole home entertainment services and a consumer's personal media experiences.
Dual Radio Operation: The SBG6580...
Brochure - Page 4
...with low operational and support costs for improved accuracy and reduced support costs. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway These value-adding features enable remote device administration for...number of security features to higher-revenue / margin Wi-Fi offerings
Built-In Security
The SBG6580 is a new challenge for the cable industry. They are also shipped with a CD-...
Brochure - Page 5
... customer premises equipment, we have focused on models and market, our units are in step with a company that eliminate the use of Conduct regulations. SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Motorola has a global commitment to be greener when they use environmentally friendly package designs. Motorola's SURFboard modem's packaging is...
Brochure - Page 6
... = +17 dBmV, 1280 kHz
Modulation
64 or 256 QAM
modulation rate
Downstream Channel Capture Two independent 32 MHz
Pmin = +20 dBmV, 2560 kHz
wideband tuners
...rate
Output Impedance
75 Ω (nominal)
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Specifications
GENERAL SPECIFICATIONS
UPSTREAM
DOCSIS/EuroDOCSIS 3.0 certified (interoperable with DOCSIS/ ...
Brochure - Page 7
...all rates
in all channels
IEEE 802.11g
16 dBm +1/-1 dB at 54 Mbps
in all channels
Receiver Sensitivity
> -...Power Management
802.11e WMM power save/U- SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway Windows Vista™... protection
and intrusion prevention;
UPnP IGD 1.0;
Specifications
UPSTREAM (CONTINUED)
Frequency Range
DOCSIS 5-42 MHz (edge...
User Manual - Page 3
... Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS Feature 16 Setting the Parental ... Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK -
User Manual - Page 7
... SURFboard • User Guide
vii This transmitter must be at the factory to co-channel mobile satellite systems, use only. The firmware setting is designed to indoor use of the 5150-5250 MHz frequency band is a wireless network product that comply with FCC radiation exposure limits set forth for an uncontrolled environment...
User Manual - Page 9
... cable to connect to the network
Contains software license, warranty, and safety information for the SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for connecting the SBG6580
Contact Information
For technical support or to ensure that you are missing items, please contact Motorola...
User Manual - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Manual - Page 11
... upstream (send) channel
3
Green /*Blue and not flashing
connection Connected with a non-bonded upstream channel
Green and flashing
Scanning for a connection
4
Green and not flashing
Finished scanning
Green and flashing
5
Amber and flashing
No icon or LED 6
WPS
Actively scanning (show network traffic)
Successfully paired when the icon is Green WPS pairing in progress
The Wireless...
User Manual - Page 12
... - This guide provides instructions for the RECEIVE and SEND features. Indicates a data connection is ON -
Rear Panel
Note: The USB port is not included on all SBG6580 models. DO NOT use the USB port to connect... a Mac, UNIX, or Linux computer
Returns modem to the SBG6580 Wi-Fi network. To increase the ...
User Manual - Page 22
B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary Wi-Fi network for visitors. You can quickly add WPS-enabled devices to configure a
wireless adapter. Select an Automatic Security Configuration option:
Disabled - User must configure the system manually WPS (WiFi Protected) - Select the WPA/WPA2 Encryption type. 10. Click Wireless. 3. Disable or select the...
User Manual - Page 24
... Security Configuration pull-down menu. 6. Enter the Device Name. 7. Click Basic. 3. Select Restore Wireless Defaults and Apply. 4. The Wireless LED
starts blinking. 7. The system reports when you have
successfully connected. Option 3 - Click Wireless. 2. Select Push-Button from the SBG6580 GUI
1. Option 1 - Click Basic. 3. Enter the PIN of the device you have successfully...
User Manual - Page 27
...User Guide
19 send or receive data
• Check the Security Mode setting on the Wireless Primary Network
Page:
• If you enabled WPA and configured a passphrase on the SBG6580.
•...this does not solve the problem, check whether the wireless client
supports WPA.
• If you cannot receive regular TV channels, the data service will remove custom settings, including Parental...
User Manual - Page 28
...conditions:
ICON
STATUS
IF, DURING STARTUP:
IF, DURING NORMAL OPERATION:
OFF
SBG6580 is not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost...
User Manual - Page 30
...UPSTREAM Modulation Maximum Channel Rate
DOCSIS EuroDOCSIS
QPSK and 8, 16, 32, 64, 128 QAM
131.072 Mbps (4 channels) / 32.768 Mbps (single channel): @ 128 QAM at 6.4 MHz 131.072 Mbps (4 channels) / 32.768 Mbps (single channel): @ 128 QAM at 6.4 MHz
Channel... rate
Pmin = +23 dBmV, 5120 kHz modulation rate
Level range per channel (two channels in the TCS) TDMA
Pmin to +54 dBmV (32 QAM, 64 QAM...
User Manual - Page 31
...:
IEEE 802.11b
19 dBm +1/-1.5 dB at all rates in all channels
IEEE 802.11g
16 dBm +1/-1 dB at 54 Mbps in all channels
Receiver Sensitivity: > -90 dBm at 11 Mbps; > -74 dBm... router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN tunneling; UPnP IGD 1.0; B
UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz ...
User Manual - Page 34
...or tort. Motorola's sole and exclusive obligation under this Limited Warranty for which you acquired this Product or the uses to which you will perform error free or without bugs... warranty for any and all claims that you may not apply to you. B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this ...
Installation Guide - Page 2
... Wireless Network
Cannot receive or send data
The Solution
Check that your cable modem gateway is plugged into a live electrical outlet that the coaxial cable is visible on the SBG6580 ...Trademark Holdings, LLC. Hand-tighten, if necessary. See "Product Overview - First, check if Wireless icon is properly connected to your cable modem gateway and computer. Check that the Power icon ...
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