Motorola VT2442 Support Question
Motorola VT2442 Support Question
Find answers below for this question about Motorola VT2442 - Broadband Voice Gateway.Need a Motorola VT2442 manual? We have 1 online manual for this item!
Question posted by mbozitje on August 30th, 2014
Where Is The Reset Button On The Motorola Router Sbg6580
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Current Answers
Answer #1: Posted by MotoAgents on September 30th, 2014 9:53 AM
MotoAgents
Member since:
June 27th, 2014 Points: 554,130
Member since:
June 27th, 2014 Points: 554,130
Hi mbozitje
In this case I will recommend you ton contact the solutions department, here is the Link so you can contact them.
Regards
Marge
Motorola Mobility
MotoAgents
Related Motorola VT2442 Manual Pages
User Guide - Page 2
All other product or service names are registered trademarks of merchantability and fitness for a particular purpose.
Motorola reserves the right to , the implied warranties of Motorola, Inc. Motorola may be reproduced in any form or by any means or used to make changes in this publication and to make any kind, implied or ...
User Guide - Page 3
... In the Box ...1 Contact Information ...1 System Requirements...2 Product Overview Front Panel...3
About Wi-Fi Protected Security Feature (WPS 4 Rear Panel...4 Installing the Modem Connecting the SBG6580 ...5
Wall Mounting the Modem...6 Wall Mounting Template...8 Connecting to the Internet PROTECT YOUR NETWORK - B
Table of Day Policy (ToD) Filter 18
Safety and Regulatory Information...
User Guide - Page 4
B
Troubleshooting Front Panel Icons and Error Conditions 20 Product Specifications Software License & Warranty Software License...24 Warranty Information...26
Safety and Regulatory Information •
Motorola SURFboard • User Guide
iv
User Guide - Page 9
... Windows Vista). Introduction •
Motorola SURFboard • User Guide
1 If you have all of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway.
Before installing your purchase of... SBG6580
Contains the SBG6580 Wi-Fi Installation Wizard, software license agreement, multi-language SBG6580 User Guides, and USB drivers (for use with the CD Wi-Fi Wizard). Motorola Broadband ...
User Guide - Page 10
System Requirements
The SBG6580 is compatible with the following operating systems: Windows 7 Windows Vista™, Service Pack 1 or later Windows® XP, Service Pack 2 or later Mac® 10.4 or later (Ethernet connection only) UNIX® Linux®
B
Introduction •
Motorola SURFboard • User Guide
2
User Guide - Page 12
...)
The WPS Pairing button activates any Wi-Fi Protected Security (WPS) enabled device and automatically connects it to default settings (custom configurations are removed) and restarts the cable modem
Coaxial cable connector
+12VDC Power connector
Product Overview •
Motorola SURFboard • User Guide
4 Indicates a data connection is made
2 USB* 3 RESET 4 CABLE 5
For Windows...
User Guide - Page 13
...to lightning could create a safety hazard and damage the product.
1. Installing the Modem •
Motorola SURFboard • User Guide
5 Exposure of the cables to connect additional computer and/or other... wall outlet.
5. WPS Pairing button).
6. Connect the other devices. Wi-Fi set up with CD-ROM -OR- B
3
Installing the Modem
Connecting the SBG6580
This product is connected to the...
User Guide - Page 14
Installing the Modem •
Motorola SURFboard • User Guide
6 See the dimensioned view below for the spacing ... national codes governing residential or
business cable TV and communications services. • Follow all local standards for mounting the gateway. Note: Contact a qualified installer to determine the appropriate screw length needed between the screw head and wall:
2.6 mm...
User Guide - Page 15
Installing the Modem •
Motorola SURFboard • User Guide
7 There must be .10 inch (2.5 mm) between the wall and ... Arrange the cables to water, gas, or electrical lines.
1. Reconnect the coaxial and Ethernet (or USB) cables after mounting the gateway. 4. Note: The installer must determine the depth of the hole, the necessary hardware and must be careful to a depth of...
User Guide - Page 17
...default password. Connecting to the Internet
PROTECT YOUR NETWORK - B
4
Connecting to the Internet •
Motorola SURFboard • User Guide
9
Use an Ethernet connection to reset the default username and password. 3. Type in again using the defaults. admin. 4.
motorola.
5. Write down your configurations. 1. Log in the IP address for the modem 192.168...
User Guide - Page 19
...then click Network and Internet. 2. Type exit and press Enter to the Internet •
Motorola SURFboard • User Guide
11 Test your network interface. 4. If restarting does not resolve ...and modem. Connecting to close the Local Area Connection Properties window.
8.
Click the Start button and select Run. 2. Select Obtain an IP address automatically and Obtain DNS server address...
User Guide - Page 20
...perform routine maintenance tasks. Browse to your custom settings after resetting the modem to the factory settings.
1. Status and Basic Settings •
Motorola SURFboard • User Guide
12 Select Backup from the ... on your network and modem are Connected to your modem, save a copy of the SBG6580 to observe how your computer (or an external storage
device). 6. B
5
Status and...
User Guide - Page 22
...Wi-Fi network by entering a PIN or pushing a button. Select the WPA/WPA2 Encryption type. 10.
Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
14 Create a Primary ...Key
Notes:
• Motorola recommends using WPA2-PSK. • The SBG6580 has a default Pre-Shared Key. Click Primary Network. 4. B
6
Creating Wi-Fi Networks
The SBG6580 supports both a Primary...
User Guide - Page 24
... Client options and then press the Add button. Select your network name on the device to your Wi-Fi Network. Creating Wi-Fi Networks •
Motorola SURFboard • User Guide
16 After... reports when you have a physical button, and others provide a Client GUI that allow the user to the WPS Setup AP field. 8. Select WPS from the SBG6580 GUI
1. Select your wireless network on...
User Guide - Page 25
... Select the newly created policy from the pull-down menu (located beside the Remove
Policy button). 4. Click Add to block or allow you wish to grow the list(s). Click Parental ... Control Features
The Parental Control features allow . 6.
Setting the Parental Control Features •
Motorola SURFboard • User Guide
17 Enter the name of your new policy in to block websites...
User Guide - Page 27
...SBG6580 to re-enable wireless security.
• On the Wireless Access Control Page, be sure to its original factory settings if the gateway is clear. Hand-tighten if necessary.
• Check the IP address. Follow the steps for verifying the IP address for
each affected wireless client is working. • Press the RESET button....
51BTroubleshooting •
Motorola SURFboard • User...
User Guide - Page 28
... not properly
The SBG6580 is unplugged
plugged into the power outlet
FLASHING Downstream receive channel The downstream channel is lost cannot be acquired
FLASHING Upstream send channel cannot The upstream channel is lost be acquired
FLASHING IP registration is unsuccessful The IP registration is lost
51BTroubleshooting •
Motorola SURFboard • User Guide...
User Guide - Page 31
..., and URL keyword filtering; L2TPv2
Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission control, QoS
Power Management 802.11e WMM power save/U-APSD ... Product Specifications •
Motorola SURFboard • User Guide
23 OS 9 or higher, Ethernet connection UNIX: Ethernet connection Home Networking: Ethernet router or Wi-Fi access point
NETWORK
Gateway DHCP, NAT, VPN ...
User Guide - Page 32
... to another person, but not limited to, modifying the Software to any copies not transferred. B
C
Software License & Warranty
SURFboard SBG6580 Series Wi-Fi Cable Modem Gateway
Motorola, Inc. Home & Networks Mobility Solutions Business ("Motorola") 101 Tournament Drive Horsham, PA 19044
Software License
IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL...
User Guide - Page 34
... ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
B
Warranty Information
SURFboard SBG6580 Wi-Fi Cable Modem Gateway
Home & Networks Mobility ("Motorola")
Retail Purchasers: If you purchased this Product directly from Motorola or from an authorized Motorola retail reseller, Motorola warrants to you, the original end user customer, that (A) the Product, excluding Software, will...
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