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Question posted by Queotbmcn on September 1st, 2014

How To Restore Motorola Surfboard Wireless Network Settings Windows 7

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Answer #1: Posted by MotoAgents on September 1st, 2014 5:07 PM
This answer was accepted by the poster of the original question.
MotoAgents

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June 27th, 2014

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Hello

You can contact our support center: http://bit.ly/MotoSolutions so you can get a reliable troubleshooting process.

Regards

Rachel
Motorola Support


MotoAgents

Related Motorola VT2442 Manual Pages

User Guide - Page 3

... IP Address in Windows XP, Vista, or 7 11 Status and Basic Settings Performing a System Status Check 12 Creating a Backup Copy of Your Modem Settings 12 Restoring Your Modem Configuration Using a Backup Copy 12 Using the DHCP Server Feature 13 Creating Wi-Fi Networks Create a Primary Wireless Network 14 Create a Guest Wireless Network 15 Create a Wi-Fi Network Using the WPS...
User Guide - Page 5

... cable modem or user's PC. • It is connected. Safety and Regulatory Information • Motorola SURFboard • User Guide v To ensure regulatory and safety compliance, use only the provided power and ... outlets or extension cords, as described in the user documentation that included the use of cord sets may result in a shock or fire hazard. • Route power supply cords so that...
User Guide - Page 7

... band is a wireless network product that comply with: • The IEEE 802.11 Standard on Wireless LANs (Revision ...setting is designed to be at the factory to LE-LAN devices. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. High power radars are allocated as defined by the end user. Safety and Regulatory Information • Motorola SURFboard...
User Guide - Page 8

... allows you are not liable for authorization to create a wireless network. Correction of connecting cables and equipment other devices or services is the responsibility of the organization. Safety and Regulatory Information • Motorola SURFboard • User Guide viii For more information on setting up your wireless LAN in a specific organization or environment, you to...
User Guide - Page 9

... not include the CD-ROM. Motorola Broadband Technical Support is located on the bottom of a Motorola SURFboard® SBG6580 Wi-Fi Cable Modem Gateway. The MAC label is also available at http://broadband.motorola.com/consumers/support. Provides basic information for connecting the SBG6580 Contact Information For technical support or to the network Contains software license, warranty, and...
User Guide - Page 11

... feature is ... 2 Front Panel B Product Overview ICON 1 If the icon is available. Product Overview • Motorola SURFboard • User Guide 3 Steady Green and visible Then the device is amber and flashes during the pairing process ... Amber and flashing No icon or LED 6 WPS Actively scanning (show network traffic) Successfully paired when the icon is Green WPS pairing in progress The...
User Guide - Page 12

...the SBG6580 Wi-Fi network. Indicates a data connection is ON - PORT 1 DESCRIPTION Connected LED • Green LED is made 2 USB* 3 RESET 4 CABLE 5 For Windows computers only - This... it to default settings (custom configurations are removed) and restarts the cable modem Coaxial cable connector +12VDC Power connector Product Overview • Motorola SURFboard • User Guide...
User Guide - Page 14

...Motorola SURFboard...mm to mount the gateway. B Wall Mounting the Modem If you choose to mount the wireless modem on a ...wall, do the following before starting: • Locate the unit as specified by the local or national codes governing residential or business cable TV and communications services. • Follow all local standards for installing a network interface unit/network...
User Guide - Page 17

... Motorola SURFboard • User Guide 9 admin. 4. Type in your new username in the default Username; Restoring the Default Username and Password CAUTION: This process removes any custom configurations from unauthorized access; Click Apply to the Internet PROTECT YOUR NETWORK - NEVER configure your new password. 8. Re-enter your modem over a wireless network connection...
User Guide - Page 18

... the Dial-up and LAN or High-Speed Internet connections. 4. Renew the IP Address if you cannot connect to display the Local Area Connection Properties window. Double-click Network and Sharing Center to the Internet • Motorola SURFboard • User Guide 10 Connecting to display the...
User Guide - Page 19

... the Internet • Motorola SURFboard • User Guide 11 Open a new browser window and type in Windows XP, Vista, or 7). Renew the IP Address if you are still unable to connect to the Internet. (See Renewing the IP Address in www.motorola.com. Select Properties to display the Network and Sharing Center window. 3. Click Network and Sharing Center...
User Guide - Page 20

... resetting the modem to get an at-aglance view of the new settings and store the file in a safe location. Status and Basic SettingsMotorola SURFboard • User Guide 12 Use the backup copy to quickly restore your computer (or an external storage device). 6. Select Backup from the Basic menu. 2. Click Backup. 3. Creating a Backup...
User Guide - Page 21

... Server Feature A DHCP (Dynamic Host Configuration Protocol) Server automatically assigns IP address to activate the DHCP Server. 3. Select Yes to computers within a set range. Status and Basic SettingsMotorola SURFboard • User Guide 13 Use the feature if you wish to manually configure the IP address assignment range for the Starting Local Address...
User Guide - Page 22

... SBG6580 supports both a Primary Wi-Fi network for you change the PreShared Key setting. 9. Click Wireless. 3. Select an Automatic Security Configuration option: Disabled - Select the WPA/WPA2 Encryption type. 10. Enter the name of your Wi-Fi network by entering a PIN or pushing a button. Creating Wi-Fi NetworksMotorola SURFboard • User Guide 14 You can...
User Guide - Page 23

... Key for 802.11N) TKIP&AES Allows both TKIP and AES-capable clients to the modem's interface. 2. Use the GUEST NETWORK PRE-SHARED KEY and configure the wireless adapter on the guest network computer. Creating Wi-Fi NetworksMotorola SURFboard • User Guide 15 Click Guest Network. 4. B Create a Guest Wireless Network 1. Name your wireless guest network. 6.
User Guide - Page 24

...NetworksMotorola SURFboard • User Guide 16 B Create a Wi-Fi Network Using the WPS Feature You can use one of three options to add WPS-enabled devices to your Wi-Fi Network. PIN 1. The system reports when you have successfully connected. The Wireless... STA to add advices. Select your network. 6. Option 2 - Select Restore Wireless Defaults and Apply. 4. The system ...
User Guide - Page 26

.... 2. Check the Enable box. 5. Enter a name in the Add User field. 3. Setting the Parental Control Features • Motorola SURFboard • User Guide 18 B Create an Override Password An override password allows you to the Parental...Select the times of the week for the network, but override blocked domains by entering the password. 1. Fri from 9AM to allow or block Internet access...
User Guide - Page 27

... Wireless Primary Network Page, check whether the WPA transmission speed with Encryption type is TKIP. If you have to reset the SBG6580 to its original factory settings if the gateway is not functioning properly (using the HTML configuration pages. • After resolving your wireless clients support AES, change the WPA Encryption to AES. 51BTroubleshooting • Motorola SURFboard...
User Guide - Page 31

...Product Specifications • Motorola SURFboard • User Guide 23 L2TPv2 Wi-Fi LAN 802.11b/g/n Wi-Fi, WDS bridging, 802.11e WMM admission...router or Wi-Fi access point NETWORK Gateway DHCP, NAT, VPN tunneling; B UPSTREAM (CONTINUED) Frequency Range DOCSIS 5-42 MHz (edge to edge), EuroDOCSIS and optional DOCSIS 5 to 65 MHz edge to change without notice or obligation. Windows...
User Guide - Page 33

...the Commonwealth of Pennsylvania, without reference to restrictions as set forth in subdivision (c)(1)(ii) of Motorola's rights under this License. Title to this License ...with Motorola and its 3rd party licensors and is Motorola, Inc., Home & Networks Mobility Solutions Business, 101 Tournament Drive, Horsham, PA 19044. Software License & Warranty • Motorola SURFboard ...

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