Nokia 6790 Support Question
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Question posted by Anonymous-169465 on October 7th, 2021
My Nokia6790s-1 Rogers I Can't Input Sim It Says Sim Not Valid How To Solve Th
Current Answers
Answer #1: Posted by techyagent on October 8th, 2021 6:18 PM
Techygirl
Answer #2: Posted by SonuKumar on October 10th, 2021 7:03 AM
Check if SIM direction is correct
Many people make this mistake of inserting the SIM the wrong way, and that's why no sim card is detected on the phone. So, the first thing you should check is, if the SIM direction is correct. Usually, there's an icon or a picture on/around the SIM tray showing how it has to be inserted.
SIM Tray is properly inserted
Next, check your SIM tray. Remove and reinsert it properly. When you bring the tray out of the slot, gently insert a small bent paper-pin into the pinhole. Apply light pressure until the SIM tray pops out. Now hold the tray carefully, again without applying pressure at any angle, and pull it out straight. Place the SIM in the tray in a correct orientation, and then re-insert the tray. Don't force it. In case the tray gets stuck, press it gently. The hard press may break the pin or the logic board, adding more to your problem of "SIM card not detected".
Test if the SIM card is Active
This will help to determine where exactly the issue lies. Use the SIM on a different mobile device. If the phone does not recognize sim card as well, then the problem is with the SIM. Then you should:
First, speak to your network service provider to confirm if the SIM is active.
Also, inquire if the SIM registration is properly done
Check if the SIM Golden points are clean. If you see any dust or carbon over it, clean it with a soft cotton cloth. But make sure you don't scratch it. Else, you may end up causing more damage to the SIM card.
Examine the SIM connector
SIM slot and connector sometimes accumulate dust over them, causing the device not to read the card properly. So you should look into this as well. Wipe the connector gently to remove the dirt. Also, check if the pin is not damaged. A broken pin may also cause a problem of no sim card detected on an android phone. For any hardware damage, you better visit your nearby service center and get it repaired or replaced with the help of trained technicians.
Enable the SIM card (Settings)
Now, have a check of your network and SIM card setting. Open Settings > Mobile Network. Under SIM Card info and Settings, Tap the SIM, and toggle on "Enable". Also, make sure the data roaming is ON to avoid this issue when you're in a roaming area.
Clear The Cache Data
When you face the issue of "SIM Card not detected", clearing out cache data could prove an effective solution. It can remove the junk files which may be hindering your phone's operation and behavior. For TECNO, Itel, and Infinix users, clearing the cache through the Phone Master App would be an easy and quick process.
Reboot Your Phone
Once you've attempted the above settings and solutions, reboot your phone to freshen up the phone processing. Hopefully, the issue will be rectified post a restart of your device.
If you still find the sim card is not recognized, take your phone to your nearest Carlcare Service center for further check. Our trained and experienced technicians will examine the phone thoroughly and fix the issue to perfection. As a leading repair service provider, Carlcare offers best-in-class repairs, and original spares & accessories for ITEL, TECNO, and Infinix mobiles.
https://www.carlcare.com/global/tips-detail/how-to-fix-sim-card-not-detected/
Take out the battery and memory card form the phone hold the power switch for a while say approx 20-30 sec with out the battery then apply WD40 solution on the sim tray and wipe it with a clean cotton cloth. (WD 40 is available in all the electronic shops). Fix the sim card and battery switch on the phone. If the problem persist master reset the phone.
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
Regards,
Sonu
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