Oki B6500 Support Question
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Question posted by nastog on November 26th, 2012
Oki B6500 Jams On Duplex Printing
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Current Answers
Answer #1: Posted by support38611 on November 27th, 2012 1:07 AM
Hello. I am an Oki Data helpdesk technician from Oki Data America's
The rear exit cover may not be removed. When installing a new Duplex Assembly, make sure to remove the rear exit cover where the paper will exit during duplex printing, to prevent paper jamming only when Duplexing. Remove the duplex unit and lift up on the two small tabs on the cover of the printer, then pull out to remove, then reinstall the duplex unit.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
The rear exit cover may not be removed. When installing a new Duplex Assembly, make sure to remove the rear exit cover where the paper will exit during duplex printing, to prevent paper jamming only when Duplexing. Remove the duplex unit and lift up on the two small tabs on the cover of the printer, then pull out to remove, then reinstall the duplex unit.
If you need further assistance or have any questions, please contact our technical support number at 1-800-654-3282 available 24/7. You can also send email request's to our email support address at [email protected]
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