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Question posted by nastog on November 26th, 2012

Oki B6500 Jams On Duplex Printing

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Answer #1: Posted by support38611 on November 27th, 2012 1:07 AM
This answer was accepted by the poster of the original question.
support38611

Member since:
March 23rd, 2012

Points: 203,070
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Hello.  I am an Oki Data helpdesk technician from Oki Data America's

The rear exit cover may not be removed. When installing a new Duplex Assembly, make sure to remove the rear exit cover where the paper will exit during duplex printing, to prevent paper jamming only when Duplexing. Remove the duplex unit and lift up on the two small tabs on the cover of the printer, then pull out to remove, then reinstall the duplex unit.

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Related Oki B6500 Manual Pages

Guide: Setup, B6500 (E/F/S/P) - Page 3

... the addressable print area is printed) • 250-sheet Paper Tray • Face Up (Rear) Tray • Power cord • Unpacking instructions and Quick Setup Guide • Safety and Warranty Booklet • CD-ROM • The CD-ROM contains printer drivers, software and documentation designed to help you fully utilize your new printer. Oki has...
Guide: Setup, B6500 (E/F/S/P) - Page 4

... any wall. The following conditions: B6500 Series Setup Guide English - 4 A poorly ventilated machine can withstand the machine weight, 22.6 kg (50lb). Environment Ensure that can cause excessive internal heat and fire. Space requirements The printer has ventilation holes on paper larger than Letter. 9 Duplex unit connector For connecting the duplex unit (option). 10 Power...
Guide: Setup, B6500 (E/F/S/P) - Page 8

...tray and push the tray completely into the printer. Load the paper with the side to cancel printing. Do not place paper over the right width...jams. 5. The control panel components and their functions are described below: 35 4 1 2 CAUTION! If the right width guide is a malfunction in the off -line status. When in the printer... closed. 4. B6500 Series Setup Guide English - 8
Guide: Setup, B6500 (E/F/S/P) - Page 11

...). 7. Select Optional Utilities or Internet Downloads from the dropdown menu. Click More Printers. 3. B6500 Series Setup Guide English - 11 Double-click the Mac C6500 Installer icon. Click Add. 2. Test the Printer Driver Installation To make sure the printer driver is correctly installed, print a page from the drop-down menu. Reinstall the driver if the installation...
Guide: User's, B6500 Series (American English) - Page 9

... 92 Spooling 93 Troubleshooting 95 When Paper Jams 95 When Problems Occur 99 When the Print Quality is Poor 105 Message List 109 ...Printing Reports/Lists 122 Checking/Managing the Printer Status on the Computer 124 Checking Printer Status via E-mail 127 Checking Printed Pages 130 Cleaning the Printer 131 When Moving the Printer 135 Appendix A 137 PCL Emulation Symbol Sets 137 B6500...
Guide: User's, B6500 Series (American English) - Page 10

... panel 3 Ventilation hole 4 Paper meter 5 Tray 1 6 Tray 2 7 Power switch 8 Paper stopper 9 Duplex unit connector Description Print jobs are output here with the printed side facing down. Sets the 550 tray. For connecting the optional duplex unit. Releases heat to check the amount of the printer on paper larger than Letter/A4 size. Raise this when...
Guide: User's, B6500 Series (American English) - Page 11

... paper is jammed inside the duplex unit, it is jammed inside the offset catch tray. Print jobs are output here with the printed side facing up. Use this printer to the network for each print job (offset output). With Optional Accessories 12 3 4 765 No. 1 2 3 4 Name Description Offset catch tray (optional) Cover D (optional) Rear tray (optional) Duplex unit (Cover...
Guide: User's, B6500 Series (American English) - Page 12

...B6500 User's Guide> 12 Do not touch this when installing optional accessories cover such as it and the center output tray. Open this when replacing the drum/toner cartridge and removing jammed paper. Right detachable Remove this when using the printer...rear tray and lower the lever to output to this when printing on the paper. Transfers the toner image on the surface of an Letter/...
Guide: User's, B6500 Series (American English) - Page 15

...jam. • Once the power is ready for printing, "Online" will be displayed. 2. NOTE When "Please wait..." When the printer is switched off, print data remaining in this printer or information saved in the memory of this printer...deleted. 1. B6500 User's Guide> 15 is displayed, the printer is in the process of the printer to switch the power off the printer power when printing is in ...
Guide: User's, B6500 Series (American English) - Page 19

... are available in progress. To use the various print features of the application software, select [Print]. 2. Printing Printing From the Computer This section explains the basic flow when printing from application software in a Windows® environment. (The procedure may lead to a paper jam. Select this printer, display the printer properties dialog box to set the necessary items. For...
Guide: User's, B6500 Series (American English) - Page 33

... will be done with a printer IP address of using lpr command, printing will become disabled. These defaults include: • Copies • DuplexPrint mode • Paper size • Paper feed NOTE > When lpr command is known as one copy. This feature is used for printing using lpr command to this printer. B6500 User's Guide> 33 Target...
Guide: User's, B6500 Series (American English) - Page 37

When printing on paper that is commonly sold, use paper that can be used on this printer effectively, we suggest using ...- 57.5 lb) 150 sheets (P paper) or 17. 5 mm or below B6500 User's Guide> 37 Usable Paper The types of paper that is not recommended,...features of paper in the next category, standard paper for clearer printing. However, it is recommended here. PAPER TRAY Tray 1 SIZE...
Guide: User's, B6500 Series (American English) - Page 38

...printer driver. *3: Print quality on the printer driver or loading paper into an unsuitable paper tray for this printer. Standard Paper The following table shows the standard paper for printing may lead to paper jams. To ensure printing... the control panel. *2: Requires the paper size settings be guaranteed. B6500 User's Guide> 38 For details, contact service. PAPER TRAY SIZE WEIGHT LOADING CAPACITY ...
Guide: User's, B6500 Series (American English) - Page 41

...- 65% • After opening a ream of paper, use the original cover sheets to a change in the paper quality, paper jams, poor print quality and machine breakdown. Loading Paper Loading Paper in a Paper Tray Refer to: Paper type and size that do not fully cover ...location. • Ensure that the paper is used and store it in paper tray: " Usable Paper" (P. 37) 1. B6500 User's Guide> 41
B6500 Network Guide - Page 29

... you do not have the authority of Solaris 2.x workstation for duplex printing #lpadmin -p P002 -s printer1\!PS A4_DUP 3. BEFORE SETUP Before setting up for Solaris 2.6 where the printer host name is printer1. 1. EXAMPLES OF SETTINGS FOR SOLARIS 2.X The examples below show printer settings for the printer in advance. SETTING UP THE WORKSTATION This section explains the...
Guide: User's, B6500 (English) - Page 10

... you want to the network for each print job (offset output). B6500 User's Guide> 10 Enables 2 sided printing. Use this printer to reduce curling of paper when printing heavyweight paper. Print jobs are output here with the printed side facing up. Open this when paper is jammed inside the duplex unit, it is jammed inside the offset catch tray. When...
Guide: User's, B6500 (English) - Page 32

... of copies is used for printing using lpr command to print PDF file. These defaults include: • Copies • DuplexPrint mode • Paper size • Paper feed NOTE > When lpr command is not specified by lpr command. Printing PDF File When sending the PDF file to the printer for printing, specify the number of copies...
Guide: User's, B6500 (English) - Page 36

...g/m2 (16 - 57.5 lb) 150 sheets (P paper) or 17. 5 mm or below B6500 User's Guide> 36 Usable Paper The types of paper that can be used on paper that is...printer. PAPER TRAY Tray 1 SIZE Standard sizes that is commonly sold, use the types of paper in the next category, standard paper for clearer printing. About Paper About Paper Using unsuitable paper may lead to paper jams, poor print...
Guide: User's, B6500 (English) - Page 40

B6500 User's Guide> 40 • If acid paper is stored properly without being bent or curled. • Store ... , the characters might appear fuzzy. Loading Paper Loading Paper in a Paper Tray Refer to a change in the paper quality, paper jams, poor print quality and machine breakdown. Take note of the following points when storing paper: • Store paper in a location not exposed to ...
Guide: Network User's, B6500 (English Network User's Guide) - Page 25

... up the Workstation This section explains the settings of Solaris 2.x workstation for duplex printing #lpadmin -p P002 -s printer1\!PS A4_DUP 3. Refer to perform the setup if you do not have the authority of a superuser. > Check the IP address set using the printer web page. #lpadmin -p P003 -s printer1\!PS01 NOTE > Enter the host name and...

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