Ur False Promise Guarantee

I can see better through a cheap store bought reading classes then my $300.00+ pair i Bought from there. Point of sales will not correct it and their customer service's only send computer generated responses; phone calls do nothing more then issue a case # then disappear. Where does one go from low level management to corp. before having to go to legal extremes?

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Answer #1: Posted by Odin on May 12th, 2016 11:54 AM

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Odin

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April 10th, 2010

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I don't know why the previous answer referred you to customer service, when, as you say, you've already gone that route. To escalate to corporate, see the contact information here: http://www.corporateofficeowl.com/Pearle%20Vision/Corporate%20Office. If there's no resolution, you may want to consider complaining to Ohio's Consumer Protection office at 614-466-4986.

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Answer #2: Posted by BusterDoogen on May 12th, 2016 11:34 AM

BusterDoogen

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Helpowl is a Q&A site only with no connection to Pearle Vision. I suggest you contact CS@ 800-937-3937 for assistance.

How to reach a live person:
- Press 4

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