Question posted by smwc67 on July 6th, 2016
Change Password? No Access To Email On File Or Know The Email On File
I cannot login except on one computer that will link with my facebook account. I have no idea what the email is that associated with this account to get a password reset link :(
Current Answers
Answer #1: Posted by Odin on July 6th, 2016 5:26 PM
Sorry for your problems. Some possible issues are covered at http://help.ea.com/en/pogo/pogo/?platform=pogo. Or use the search box on that page. Or it could be a browser issue (see below). If all else fails, look to Pogo. A Pogo rep will call you, if you submit the form at http://help.ea.com/en/contact-us/new/?product=pogo....
In case it's a browser issue
1. Make sure you haven't disabled any scripts, and then clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
2. Restart your computer. If the problem is not solved.
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
In case it's a browser issue
1. Make sure you haven't disabled any scripts, and then clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
2. Restart your computer. If the problem is not solved.
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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