I Can Not Access My Account Or Games..tried To Change Password

tried to change my password and it sends a link that does not work...

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Answer #1: Posted by TheWiz on October 13th, 2015 5:54 AM

TheWiz

Member since:
October 13th, 2011

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I recommend contacting Pogo support about this issue. You can email them using this form.

Answer #2: Posted by Odin on October 13th, 2015 6:39 AM

Odin

Member since:
April 10th, 2010

Points: 41,236,630

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By all means write Pogo if you like, but my experience tells me that will not solve. These ridiculous rejections have become increasingly common with various websites.

I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
It's possible the problem is on your end. If so, follow these steps:

In case the problem is on your end:

Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. Clearing cookies also could help, so you may want to do both. If the problem is not solved...
Restart your computer. If the problem is not solved...
It may be necessary to update your browser (or even to switch browsers, in the worst case); links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.