Question posted by Gailsunday on July 25th, 2015
Non Existence Of Responsiveness To Customer Problems See Below
I HAVE BEEN TRYING TO CONTACT POGO for nearly A YEAR NOW, re. being unable to purchase GEMS....the yellow bar to complete the purchase in non responsive, does not work...JUST LIKE POGO HELP/nonresponsive. Checked on my cases, see that are all CLOSED...why WHY???? I DO not know!!!! I was never contacted by pogo AT ALL, not response of ANY KIND! I tried a phone contact today, only LAUGHABLE its of ABSOLUTELY NO USE AT ALL!!!!!!!!!!!!!! IT directs CUSTOMER TO CONTACT HELP via keyboard access.....WELL, LET ME TELL YOU HOW that WORKS!!!!!!!!!!!! NOT AT ALL! so NOW THAT THE telephone number is USELESS! Jerks!!! there is EFFECTIVELY NO ACCESS TO HELP AT ALL!!!!! wELL, get THAT makes things clear....you don't give crap for CUSTOMERS, JUST THE BUCKS that roll in....Worse thing that ever happened to pogo, when EA took it over, Pogo HELP WAS TERRIFIC before EA. I want this issue resolved my phone number is below, I have been a Pogo member since it started, and it started on my Birthday Sept. 1st.....my phone number is
Current Answers
Answer #1: Posted by Odin on July 25th, 2015 3:03 PM
Sorry for your problems, but as you may know we're an independent help site not connected with Pogo. Pogo says that a Pogo rep will call you, if you submit the form at http://help.ea.com/en/contact-us/new/?product=pogo.... If that hasn't worked for you, your recourse may be to write EA Games: 209 Redwood Shores Pkwy, Redwood City, CA 94065-1175.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Similar Questions
I Need To Reinstall Mahjong Garden Deluxe That I Purchased From Pogo.
(Posted by schapman17 8 years ago)
I Think Pogo Stinks. If You Have Trouble With A Game, They Expect You To Fix It.
Every time I try to play No limit texas holdem. It freeze up. Message pogo not responding. Fix this ...
Every time I try to play No limit texas holdem. It freeze up. Message pogo not responding. Fix this ...
(Posted by lrboswell71 8 years ago)
Have An Account But When I Click To Enlarge Game They Say To Join.i Am Already
(Posted by Serendipity22593 8 years ago)
I Want To Get Rid Of A Charge Of $6.99. How Do I Go About Doing This?
(Posted by djonesy 10 years ago)
Applying A Ea Game Card To Renew My Pogo Subscription
I'm trying to renew my pogo acct using EA game card. when I enter the pin # it says "oops, an error ...
I'm trying to renew my pogo acct using EA game card. when I enter the pin # it says "oops, an error ...
(Posted by kellie1275 12 years ago)