Question posted by mojama18 on July 24th, 2015
Cannot Log Into My Account, I Have Tried Every #number They Publish And Get Fori
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Current Answers
Answer #1: Posted by Odin on July 24th, 2015 4:17 PM
Your question was truncated on account of your attempting to squeeze it all into the title--so I haven't all the facts. However, if the website is rejecting correct login credentials, I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
It's possible the problem is on your end. If the problem is on your end:
1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. If the problem is not solved...
2. Restart your computer. If the problem is not solved...
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
* * * *
As a last resort, ask Pogo. A Pogo rep will call you, if you submit the form at http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo.
It's possible the problem is on your end. If the problem is on your end:
1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. If the problem is not solved...
2. Restart your computer. If the problem is not solved...
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
* * * *
As a last resort, ask Pogo. A Pogo rep will call you, if you submit the form at http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
Answer #2: Posted by Odin on July 24th, 2015 4:21 PM
Your question was truncated on account of your attempting to squeeze it all into the title--so I haven't all the facts. However, if the website is rejecting correct login credentials, I've found that typing the information by hand (rather than using the system clipboard or a password manager to enter it) will often solve.
It's possible the problem is on your end. If so, follow the steps I've put at the end.
If the problem is on your end:
1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. If the problem is not solved...
2. Restart your computer. If the problem is not solved...
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
It's possible the problem is on your end. If so, follow the steps I've put at the end.
If the problem is on your end:
1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. If the problem is not solved...
2. Restart your computer. If the problem is not solved...
3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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