Why Can't I Change My Password? I Have Been Trying For At Least 3 Weeks Now.

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Answer #1: Posted by Odin on July 24th, 2015 2:12 PM

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Odin

Member since:
April 10th, 2010

Points: 41,236,620

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As you haven't told us what you tried or what went wrong, I'm limited in what I can suggest.

It may be a browser issue. Do the following:

1. Clear your cache. You'll find specific instructions for your particular browser at http://www.refreshyourcache.com/. If the problem is not solved...

2. Restart your computer. If the problem is not solved...

3. It may be necessary to update your browser; links for updating various browsers may be found on this Facebook page: http://www.facebook.com/help.php?page=742

4. In the event that the problem is still not solved, you'll need to inquire of the company. A Pogo rep will call you, if you submit the form at http://help.ea.com/en/contact-us/new/?product=pogo&platform=pogo.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.