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Polk Audio BOOM Swimmer Support Question

Polk Audio BOOM Swimmer Support Question

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Question posted by Mommierules3 on May 6th, 2017

Lost Connection

The unit keeps losing its connection when I play music from my Galaxy S7 using the Sirius XM app.

Current Answers

Answer #1: Posted by techyagent on May 7th, 2017 10:19 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,770
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There are several factors that could be leading to a dropped Bluetooth connection.

Please check the following to see if we can resolve the issue:

1) Please ensure that your device and the speaker are fully charged. Poor battery life on either could impact performance and cause a dropped connection.

2) Try adjusting the position of the player to ensure it is in good position.
3) If you are using the phone indoors, other wireless equipment such as wireless internet, cordless phones, or monitors, that operate on the 2.4Ghz frequency may cause interference, and contribute to a dropped connection. Please test to see if the same issue persists outside.

4) If you are using the phone outdoors, the Bluetooth signal may be affected by the environmental conditions. Please test to see if the same issue persists inside.

5) Check to ensure all metal objects, such as keys or coins, are kept away from the phone and accessory to avoid interference.

6) If none of the above correct the issue, please attempt to delete the current Bluetooth partnership, and re-connect the Bluetooth accessory.

Thanks


Techygirl

Related Polk Audio BOOM Swimmer Manual Pages

Owners Manual - Page 2

... as true left and right speakers. Swimmer Duo-Surround Yourself in mic is now 1-inch longer, giving you are part of any great adventure. Its new built-in Sound The Polk BOOM Swimmer Duo enters a new stage of the tunes you double down ever-so-slightly with your favorite music in tow-no matter where...
Owners Manual - Page 3

... seconds. This will connect you want to play . button for the Swimmer Duo only) On both (for use the Line In to the parent speaker, music will automatically reconnect to your paired Swimmer Duo's, they work as it , simply connect the included auxiliary cable from your Bluetooth device list and select "Polk Boom Swimmer Duo" or "Polk Boom Swimmer Jr." Swimmer Owner's Manual...
Owners Manual - Page 4

... will be discovered and paired in and flush with the body of uninterrupted music playing at the same time for about two hours to fully charge your Swimmer. Factory Reset If you're having any connectivity issues, you six to perform a factory reset of your Swimmer, giving you may need to eight hours of your...
Owners Manual - Page 5

Polk Audio 1 Viper Way Vista, California USA 92081 www.boommovement.com The Bluetooth word mark and logos are those of such marks by Bluetooth SIG, Inc. Other trademarks or trade names are registered trademarks owned by BOOM is under license. PB0008 and any use of their respective owners.

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