Question posted by dshipley on February 24th, 2014

I Need To Talk To Someone About My Bill For Updating Quicken.

I received a promotion in the mail to update my 2011 Quicken. The ofier was for $54.99. My credit card was charged $70.51. Please explain. Thanks, Dorene Shipley

Current Answers

Answer #1: Posted by BusterDoogen on February 24th, 2014 11:15 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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You'll need to start here  & then you'll be directed to the appropriate support option.

This is another method of support contact but doesn't directly get you to a live rep.

Phone: 800-811-8766 How to reach a live person: Their recording says that they don't offer phone support, but recommend going to their web-based support at http://www.quickendirect.com/phone

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Quicken Knowledge Base Results

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  • Error CC-503 When Using Online Services - Quicken® Support
    ... Quicken 2009 or earlier). Note : If you use the Password Vault, you may receive the following message: Error CC-503 Quicken was unable to edit and select the tab. If you are using Online Services, you need to update your financial institution for all accounts held at this financial institution. In the Account...
  • Restoring a Quicken Data File From a Backup File - Quicken® Support
    ...the restore take much longer than dial-up data file. Note: If you have Quicken 2008 and receive the error: "Cannot open the file you are restoring. Restore or Restore Backup File&...Using a dial-up with the data stored on the Web specifically for Quicken Online Backup. you need to update to preserve the current file, you must rename the current file or the file you restored, ...
  • Switching To a New Financial Institution After a Merger - Quicken® Support
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