Question posted by jsfrancis on June 16th, 2011

I Received A Large Cain From Reader's Digest Assoc. Which I Did Not Order.

I want to send this cain back.  I'm angry over how many things Reader's Digest has sent me that I did not order.  I made the mistake of slitting open the mailing tape on this large box with cain, taped it back up when I saw what it was, and the USP office would not take it because I said Iopened it.  I would like to receive a return lable from Reader's Digest Assoc. to mail it back as I am not going ot pay for it to be returned.

Current Answers

Answer #1: Posted by SylvieRD on July 7th, 2011 11:10 AM
This answer was accepted by the poster of the original question.
SylvieRD

Member since:
October 18th, 2010

Points: 169,360
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points
My name is Sylvie. I work for Reader’s Digest in Customer Care and I just came across your post.

Since you do not mention if you reside in Canada or the United States, here is the contact information for both countries:

For Canada

1-800-465-0780
[email protected]

For the US

1-800-308-9281
[email protected]

One of our agents will be most happy to help you with your query.

Sylvie Robert
E-Care Coordinator

Answer #2: Posted by orangecyn on June 16th, 2011 10:00 AM
orangecyn

Member since:
June 2nd, 2011

Points: 1,010,851
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It is unlikely RD will give you a label to return the cane; they are not going to pay for return shipping on a gift.  The best you can do is to call and complain to their customer service department.  Also, as a suggestion, you could sell the cane on ebay for a profit.

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