Question posted by Mmbabazia1998 on July 2nd, 2015

I Cant Purchase And Burn Music Any More,whats Wrong

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Current Answers

Answer #1: Posted by techyagent on July 2nd, 2015 9:26 AM
This answer was accepted by the poster of the original question.
techyagent

Member since:
June 17th, 2014

Points: 4,799,790
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Here is somethings that might go wrong please click here

1. What is the file type of the music file which is downloaded?

Method 1:

Follow the suggestions given below to fix the burning issue.

a. To automatically diagnose and repair problems with your CD or DVD burning issues, run the fix it by downloading from the link: Your CD or DVD drive can't read or write media
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us

b. Try a different brand of blank discs.
c. The CD/DVD drive may be encountering buffering errors because of the write speed of the burn. To resolve this issue, select a slower write speed.

I. In Windows Media Player, on the Tools menu, click Options.

II. In the Options dialog box, on the Devices tab, click the name of the CD/DVD drive you are using, and then click the Properties button.

III. In the Properties dialog box, on the Recording tab, select a slower write speed.


d. Make sure that the CD/DVD drive has all the latest firmware updates. Please visit either the device manufacturer's website or your system manufacturer's website if the device came inbuilt to get the updates.

Method 2:

I suggest you to run Windows Media Player troubleshooter and check for the issue, to do that follow the steps provided below.

Open the Windows Media Player Settings troubleshooter by clicking the Start button, and then clicking Control Panel. In the search box, type troubleshooter, and then click

Troubleshooting. Click View all, and then click Windows Media Player Settings.

For more information, logon to:

Open the Windows Media Player Settings troubleshooter
http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Media-Player-Settings-troubleshooter

Refer:

Burn a CD or DVD in Windows Media Player: frequently asked questions
http://windows.microsoft.com/en-US/windows7/Burn-a-CD-or-DVD-in-Windows-Media-Player-frequently-asked-questions

Refer:

Burn a CD or DVD in Windows Media Player
http://windows.microsoft.com/en-us/windows7/Burn-a-CD-or-DVD-in-Windows-Media-Player


Thanks


Techygirl

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