Rhapsody Support
Help and Support for Rhapsody 
Problems with Rhapsody?
Choose one of the following Rhapsody support options:
- Click the "Ask a Question" button to post a new question about Rhapsody
- Click the "Answers" buttons below for any questions for which you can provide a solution, or would like to see answers that have been posted.
Have a New Question?
Click below to post a new question about Rhapsody.
Most Popular Rhapsody Questions
Rhapsody Software Does Not See My New Sandisk Mp3 Player
can't authorize my new Scandisk mp3 player.
can't authorize my new Scandisk mp3 player.
Cancellation
Could you please help me cancel my membership? I just don't have time to listen and explore music be...
Could you please help me cancel my membership? I just don't have time to listen and explore music be...
Rhapsody Account Hacked
I have cancelled my rhapsody account with Verizon, none of your customer service numbers websites pr...
I have cancelled my rhapsody account with Verizon, none of your customer service numbers websites pr...
Overcharged
my debit card has been charged twice for the same month
my debit card has been charged twice for the same month
Can't Play The Music I Paid For.
this month I elected not to renew. Your upgrade options say " not at this time" over and over again....
this month I elected not to renew. Your upgrade options say " not at this time" over and over again....
Most Recent Rhapsody Answers
Rhapsody Account Hacked
Please contact customer service by calling 866-597-5505 between 8 a.m. and 5 p.m. PST Monday through...
Please contact customer service by calling 866-597-5505 between 8 a.m. and 5 p.m. PST Monday through...
Overcharged
As an independent help site, we have no access to your account. Use the contact information here--ht...
As an independent help site, we have no access to your account. Use the contact information here--ht...
Cancellation
Hi! Here are the brief steps to cancel your membership.Log into your Rhapsody account with your user...
Hi! Here are the brief steps to cancel your membership.Log into your Rhapsody account with your user...
Can't Play The Music I Paid For.
Try removing Rhapsody and re-add it to your system again. If it didn't work, please try to remove it...
Try removing Rhapsody and re-add it to your system again. If it didn't work, please try to remove it...
Rhapsody Software Does Not See My New Sandisk Mp3 Player
SOLUTION: 1. Make sure whenever possible that you are plugging the Scandisk player into a USB 2.0 p...
SOLUTION: 1. Make sure whenever possible that you are plugging the Scandisk player into a USB 2.0 p...
All Rhapsody Questions
I Want To Know How To Purchase A Gift Subscription To Rhapsody For My Daughter.
I want to know how to purchase a gift subscription to Rhapsody for my daughter. I am already a subsc...
I want to know how to purchase a gift subscription to Rhapsody for my daughter. I am already a subsc...
(Posted by sdoone 8 years ago)
Can't Get On Rhapsody. Getting A Message Saying ' You Are Currently Off Line' W
When I try to sign on to Rhapsody I get a message saying " you are currently offline" when I'm actua...
When I try to sign on to Rhapsody I get a message saying " you are currently offline" when I'm actua...
(Posted by seacraft23 8 years ago)
I Recently Got A New Computer And A New Ipad Mini And Now I Cannot Figure Out Ho
to delete my old computer and ipad
to delete my old computer and ipad
(Posted by dmpetersen 8 years ago)
Syncing My Mp3 Player With Rhapsody On My Pc?
I've just upgraded Rhapsody to the newest version (6 I believe). Now, when I need to sync once a mon...
I've just upgraded Rhapsody to the newest version (6 I believe). Now, when I need to sync once a mon...
(Posted by pumpkin131214 8 years ago)
I Cant Purchase And Burn Music Any More,whats Wrong
(Posted by Mmbabazia1998 8 years ago)
Why Can I Not Renew Track License
my rhapsody will not update or renew track license. what can i do?
my rhapsody will not update or renew track license. what can i do?
(Posted by lynnpharris 9 years ago)
My Account
For the pass few months rhapsody has debited my accout and I canceled months ago, I contact my banke...
For the pass few months rhapsody has debited my accout and I canceled months ago, I contact my banke...
(Posted by drphdco88 9 years ago)
Why Am I Being Charged Twice A Month For Rhapsody For The Last 2 Months
(Posted by normanlofton50 9 years ago)
How Do I Get Through To Rhapsody. They Will Not Recognize My Password. I Also Ha
Rhapsode dose not recognize password after four years. Cannot get through to change password and ema...
Rhapsode dose not recognize password after four years. Cannot get through to change password and ema...
(Posted by greendog1bluedog2 9 years ago)
I Have Connected To Rhap At Least Weekly It Charges And Downloads What Else
should i do
should i do
(Posted by mbcarl 9 years ago)
My Mp3 Asks For A Sync Or I Will Lose My Subscription What The Hell Is That Mp
mp3 will not play
mp3 will not play
(Posted by mbcarl 9 years ago)
I Have Been Cut Off Your Phone Support 8 Times! Please Cancel My Account.
Cancel my account. Gene Robins I signed up for $1. for 3 months you said I had to pay $9.95 for 1 mo...
Cancel my account. Gene Robins I signed up for $1. for 3 months you said I had to pay $9.95 for 1 mo...
(Posted by gener6935 9 years ago)
Music Keeps Stopping
music keeps stopping, a pop up keeps appearing saying enternet explorer has modified this page to he...
music keeps stopping, a pop up keeps appearing saying enternet explorer has modified this page to he...
(Posted by djvsmoove 9 years ago)
Music Wont Play
(Posted by djvsmoove 9 years ago)