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Rocketfish RF-HD3035 Support Question

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Question posted by dougkeeling on November 13th, 2021

Will This Device Work With Windows 10?

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Request from dougkeeling on November 13th, 2021 7:10 PM
This device works well with Windows 7. Has anyone successfully used a Rocketfish RF-HD 5035 with Windows 10?

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Answer #1: Posted by techyagent on November 13th, 2021 6:15 PM

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techyagent

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I will try to make this as simple as I can make this sound so that I don't confuse people in explaining this annoyance. I tried win 10 3 times and truthfully I love it as it's light,simple and runs just like a OS should with a few exceptions....Like my problem, so here goes.

My friend gave me a RocketFish enclosure with a TB of HDD space for my BDay last year. This drive was detected in win 7 right away and works like a charm. I was happy because I was running out of HDD space due to how many games,emulators,music and movies I put on it (I love "stuff"). When installing Win 10 it reads the HDD just fine AT FIRST but after a while you'll hear that "disconnection" sound and Win 10 no longer reads it OR the entire computer will become unstable and won't load anything until I unplug the drive, if the drive isn't plugged in the OS works just fine. Plugging it back in will do one or two things. One it will cause everything to crawl when trying to load ANYTHING even file browsing and Two the drive won't show up at all in my drive list so I can't access files or run any programs!

Frustrated as hell,I gave up after three days of forum browsing,trying new things then finally reverted back to Win 7 and the drive once again worked fine when Win 7 was back up. Was able to access files, play emulators,games or browse around to find something to do.I went through this 3 times. Has anyone had a similar experience? if so what did you do to fix it. If I can find or get some kind of solution I would consider re-installing Win 10 because as I stated, I like it but if it's software in recognizing certain USB devices is crap like I've been reading. I may just stick with Win 7. Thanks for reading and maybe I can get my PC to work with Win 10.

https://forums.tomshardware.com/threads/rocketfish-1tb-hdd-enclosure-barely-works-affecting-the-whole-os.2568922/

Thanks

Techygirl

Answer #2: Posted by SonuKumar on November 14th, 2021 6:02 AM

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https://manualzz.com/doc/1733320/rocketfish-rf-hd3035-user-guide

it should support.

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Related Rocketfish RF-HD3035 Manual Pages

Quick Setup Guide (English) - Page 1

... from the Utilities folder, then select the external enclosure and format the drive to meet your requirements. 4 If the drive is new and is not formatted, follow the instructions for details. Installing the backup software Notes: • The Roxio BackOnTrack software only runs on the enclosure. RF-HD3035 QUICK SETUP GUIDE • GUIDE D'INSTALLATION RAPIDE...

User Manual (English) - Page 2

... 4 Installing your hard drive in the enclosure 4 Connecting the enclosure to your computer 5 Installing the software 8 Using your enclosure 9 Backing up your files 9 Starting Roxio Back On Track 9 Selecting files to back up 10 Creating a new Backup Files project 11 Using the Backup Files scheduler 12 Backup Files options 13 Restoring files 14...

User Manual (English) - Page 3

...restore, and synchronize data between your Windows PC and the enclosure. •...device to your computer without taking precautions to avoid electrostatic discharge or short circuits, which could damage the device or your new Rocketfish RF-HD3035 external hard drive...hard drive. • To prevent short circuits, do not expose this device close to a computer via a USB 3.0 port. That's up to 10...

User Manual (English) - Page 4

... Physical description Power button USB 3.0 port 12V DC in the accessory package. • Always unplug the AC adapter before installing the hard drive. • Do not use a power supply with a different voltage rating. 4 • Supports Microsoft Windows XP, Windows Vista, and Windows 7 operating systems. • Supports MAC OS X version 10.4 or higher operating system (USB 2.0 only).

User Manual (English) - Page 5

... then open the top cover plate. 4 Replace the top cover (make sure that your hard drive manufacturer's documentation or see "Creating A New Partition" on your computer: 1 Plug the ... RF-HD3035 5 Avoid touching the onboard electronic components. • Make sure that you first touch an unpainted, grounded metal object to protect the surface. To install your hard drive in Windows ...

User Manual (English) - Page 6

... external enclosure and format the drive to meet your computer from the menu. 6 Select the file system and other choices you need to see an additional drive in the bottom right pane. Creating A New Partition Note: For new hard drives, you want to save. 1 Click Start, then click Control Panel. 2 Click Performance and Maintenance (in Windows...

User Manual (English) - Page 7

... new hard drive you have finished working with Windows: 1 Insert a memory card into these ports: • Keyboard • Mouse • Keypad • Floppy drive • Network adapter • Webcam • Speakers • Microphone • Card reader • Pen drive • DVD/CD rewriteable • Digital camera • Low-capacity 2.5" external HD enclosure Note: Most USB devices...

User Manual (English) - Page 8

.... The introductory screen opens. Installing the software The installation CD includes backup software to enable you have the latest service pack, run Windows Update. The Choose Setup Type screen opens. 3 Click Install Backup Software. To install Roxio Back On Track: 1 Save all files...4 Click Next. Important: Before installing the backup software, make sure you to back up your optical drive.

User Manual (English) - Page 9

...screen guide. Backing up important files to install the software. RF-HD3035 9 Using your files The Backup Files project lets you ...9 It may take several minutes to a disc, hard drive, or other storage device. You can be scheduled to archive. The first ...to run the software, the Product Registration screen opens. 10 When installation is complete, the Setup Wizard Completed screen opens...

User Manual (English) - Page 10

... in the selected path: All files on page 13 for more information. 10 See "Backup Files options" on the drive or folder you selected to archive. By default, files will be selected from the project window: Email, Financial, Music, Photos, Productivity, and Video and Recorded TV. The following criteria: • All files in...

User Manual (English) - Page 11

... projects must be saved before they can be a hard drive, a disc recorder, or another type of storage device. 7 To compress or encrypt your mouse pointer over... in the following categories. See "Creating a custom category" on the project window. Type a password for the project, then click OK. To remove a...RF-HD3035 11 Note: Files stored on page 12. -OR- To save your ...

User Manual (English) - Page 12

... away from using the scheduler or running it . If the Backup Files scheduler does not work as needed. Scheduler tips The following limitations in your files to begin recording. A system administrator...for your computer may need to change the hard drive destination for your archived files or archive your Windows Vista and Windows 7 Documents folder or Windows XP My Documents folder.

User Manual (English) - Page 13

... open the Options window. If you use one of your list as My Custom Category. If your first disc has a capacity of the files on a Back Up Files disc, open the .RFI file placed on the control panel to restore the default settings for setting up files to an external hard drive. • Verify...

User Manual (English) - Page 14

...Search box to the right of the taskbar where you usually see the time displayed). 2 Click the device you want to disconnect it correctly. The search results are in a different backup file. 7 Choose ...the enclosure while Mac OS X is running : Note: If a drive window is open or the hard drive enclosure is active, close any time while the computer is displayed. 2 Click the Restore Files...

User Manual (English) - Page 15

... been tested and found to comply within the limits for a class B digital device, pursuant to radio or television reception, which can 't find the hard disk in the Utilities folder, then clicking your computer if prompted. RF-HD3035 15 If the different memory card works, replace the original memory card. • Some cards have installed the...

User Manual (English) - Page 17

...original manufacture of the material or workmanship of the Product is the warranty valid? RF-HD3035 17 This warranty does not cover refurbished Product. SOME STATES, PROVINCES AND JURISDICTIONS DO... warranty Rocketfish Products ("Rocketfish") warrants to you, the original purchaser of this new RF-HD3035 ("Product"), that the Product shall be free of defects in the original manufacture of...

User Manual (English) - Page 18

ROCKETFISH is a trademark of their respective owners. 10-1087 ENGLISH All other products and brand names are trademarks of BBY Solutions, Inc. www.rocketfishproducts.com (800) 620-2790 Distributed by Best Buy Purchasing, LLC 7601 Penn Avenue South, Richfield, MN 55423-3645 USA © 2010 BBY Solutions, Inc. All rights reserved.