Question posted by chainsawjim10 on May 24th, 2012

Would Like To Know Why I Haven't Received My Phone To Replace The One That Stop

Ordered a new phone to replace the one that don't work.  Have not received it, it has been over a month.  What is the problem?

Current Answers

Answer #1: Posted by jolayce on October 30th, 2013 12:34 AM
jolayce

Member since:
June 5th, 2012

Points: 2,350
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did you get an e-mail from safelink with a comfirmation? if so, there should be a link to fed-x tracking you can click on. otherwise go to safelinkwireless.com and call the support number, they should have the order number, then you can find fed-x tracking website and put in the number and see what the estimated arrival time is. my replacement took about two weeks.

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