Question posted by etoots12212001 on April 7th, 2013

Have Not Recieved Minutes

Ihave tried to get a live person to help me resolve this problem and cannot seem to. My phone does not have the redeem airtime option on it anymore, it ssapeared. could you pls help me.    Ph #

Current Answers

Answer #1: Posted by SassyFemale on April 9th, 2013 10:55 AM
SassyFemale

Member since:
April 9th, 2013

Points: 1,510
90
points
try here

 

https://www.facebook.com/SafeLink

 

or

 

SELF-RETRIEVAL AND ADDING AIRTIME

You may retrieve your Monthly Minutes by following these instructions:

  1. Press the MENU key.

  2. "Prepaid" will be displayed across your screen.

  3. Press OK or SELECT.

  4. Go to "Redeem Airtime" or “Add Airtime."

  5. Press OK or SELECT.

  6. If your screen displays a message, go down and press OK until you see “Card #” or “Airtime PIN.”

  7. Enter 555 and press OK.

  8. If you are prompted for a promo code, press NO.

You will receive your Minutes shortly.

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