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Question posted by Enginair on March 31st, 2023

Ice Maker Keeps Icing Over

We installed a new ic e maker but this issue keeps happening. Would you know what causes this problem? Either the board or water valve? Not sure how Samsungs work

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Answer #1: Posted by Odin on March 31st, 2023 3:06 PM

This answer was accepted by the poster of the original question.

Odin

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Choose from the solutions starting at https://www.repairclinic.com/RepairHelp/How-To-Fix-A-Refrigerator/53-160--/Samsung-Refrigerator-Ice-Maker-Not-Working/.

If the issue persists or if you require further advice, you may want to consult the company: use the contact information at https://www.contacthelp.com/samsung.

Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

Answer #2: Posted by SonuKumar on March 31st, 2023 10:13 PM

SonuKumar

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If you have installed a new ice maker in your Samsung RT18M6215WW refrigerator, but the issue is still occurring, it's possible that the problem lies with either the control board or the water valve.

The control board controls the power supply to the ice maker and is responsible for regulating the temperature inside the fridge. If the control board is faulty, it may not be able to send the correct signals to the ice maker, causing it to malfunction.

The water valve, on the other hand, controls the flow of water into the ice maker. If the valve is clogged or damaged, it may not be able to deliver the right amount of water to the ice maker, resulting in issues with ice production.

To determine which component is causing the issue, you may need to perform some troubleshooting steps or consult with a professional repair technician. One way to test the control board is to check for any error codes displayed on the control panel. If there are no error codes, you may need to use a multimeter to test the voltage output from the control board.

For the water valve, you can try inspecting it for any visible damage or signs of wear and tear. You can also test it using a multimeter to check the resistance of the coil.

Keep in mind that working on appliances can be dangerous and should only be done by a qualified technician if you are unsure about what you're doing.

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.

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Related Samsung RT18M6215WW Manual Pages

User Manual - Page 4

... Refrigerant leaking from the pipe work could ignite or cause...installation location should be sited depends on the amount of refrigerant used as a refrigerant. This product contains flammable gas (Refrigerant R-600a), contact your dealer. State of the room in which the appliance is used . If in doubt, consult your local authority in regard to safe disposal of this section, keep...

User Manual - Page 6

... play with the snap rings used , make sure that you initially plug the product in an emergency. • It must be supervised to electric leakage. • Do not install this appliance in a humid, oily or dusty location, in the refrigerator, pull out power plug and contact a Samsung Electronics service center. - If it is damaged...

User Manual - Page 7

... children are necessarily small. This may fall , causing physical injury. Be careful when you have a qualified technician or service company install the refrigerator. - This may occur. • Do not let children go inside walls of the refrigerator. - Any sharp edges may result in the freezer with water on the refrigerator. - Clearances between the doors and cabinet...

User Manual - Page 8

... electric shock, fire, or problems with potable water only (tap water, mineral water, or purified water). - Do not use a hair dryer to temperature such as flammable sprays, flammable objects, dry ice, medicine, or chemicals near or inside a drawer. - As well as being harmful to humans, it may fall and cause a personal injury. • Keep fingers out of a type...

User Manual - Page 10

... freeze, the glass may develop. • If the refrigerator is disconnected from the power supply, you should wait for safety issues that have thawed completely. Otherwise, odor and mold may break and cause personal injury. • Use only the ice maker provided with a plastic bag, the refrigerator can obstruct free air circulation in the freezer compartment.

User Manual - Page 14

.... 01 Control Panel 02 Auto Ice Maker (Optional) 01 03 Twist Ice Maker (Type A) * 04 Freezer shelf 02 10 05 Slide & Reach Pantry * 03 06 Guard container 04 07 Refrigerator shelves 08 Vegetable shelf 05 09 Vegetable Drawer 06 10 Freezer Guard 07 11 Refrigerator guard 11 * applicable models only 08 09 Installation 14 English Untitled-4 14...

User Manual - Page 17

... move it unless necessary to the refrigerator's final installation location. • Once the refrigerator is in its final position, do not move the refrigerator, place thick paper or cloth such as old carpets along the path to protect the floor. If you install the refrigerator on must support a fully loaded refrigerator. (Approximately 200 lb or 90 kg...

User Manual - Page 19

...; The water line installation is properly filled. NOTE • You can cause damage to the refrigerator, and lead to water leakage or flooding. After you encounter this product. STEP 4 Connect the water line (optional) Connect the water line to operate properly, a water pressure of 20-125 psi (138-862 kPa) is required. For the ice maker to the ice maker. Read carefully...

User Manual - Page 21

... supplied to the refrigerator, make sure to turn on the refrigerator, let the ice maker makes ice for any leakage. After you are using copper tubing, slip the compression nut (B) (not supplied) and ferrule (not supplied) on and check for 1 to make sure you are available with the optional Auto Ice Maker Kit. 1. Connect the household water line to produce...

User Manual - Page 22

... plastic line fully inserted, insert and tighten the filter cartridge. 5. Installation Installation Installing a Water Filter (optional) The water filter and the water filter installation kit containing necessary parts illustrated in the water filter installation kit. 4. Shut off the main water line and turn the ice maker off valve 08 Filter cartridge 09 Cartridge holder 10 Cut vertically by...

User Manual - Page 23

... filter cartridge is fully inserted. 2. Turn the water line on the power cord or water line (for leaks. You must purchase it at a local hardware store. • When moving the refrigerator for line connection, use caution so that you don't step on and check for the ice maker). Clamp both ends of the cartridge holder...

User Manual - Page 25

STEP 6 Install the Auto Ice Maker (optional) To purchase a new auto ice maker (part type : RA-TIMO63PP/AA), visit the Samsung website (www.samsung.com) or contact your retailer. Ice maker kit Ice maker Tools required (not provided) Phillips screwdriver Ice bucket Installation Untitled-4 25 English 25 2020-03-17 7:03:20

User Manual - Page 26

Installation To install the ice maker kit WARNING To prevent electrical shock, make sure the ice maker fits into the front side of the main unit. 2. Connect the wire connector of the ice maker, make sure the refrigerator is fully inserted to the socket (marked in the figure) on the inner upper corner of the 2 grommets as shown. Remove the screws (x2...

User Manual - Page 27

... in the bucket as shown. When installation is making ice or being supplied with each other before tightening the screws. 6. The ice cubes produced by the ice maker may occur when the ice maker is complete, turn the ice maker on the ice maker to the refrigerator. - When the ice bucket is supposed to humans. However, this happens, discard the first full load of...

User Manual - Page 30

... refrigerator will speed up the freezing process at full speed for 50 hours and then returns to the previous temperature. Make sure you turn it is set to make ice with the ice maker ...of ice. • You want to decrease power consumption. • When removing the ice maker while it off , and the ice maker button (holding down Power Freeze for 3 seconds. The freezer keeps running...

User Manual - Page 31

.... Frozen foods will operate in other modes, the refrigerator switches to selection mode where you select Fridge, the...cause the glass bottles to break or burst in the freezer. Operations Untitled-4 31 English 31 2020-03-17 7:03:21 WARNING • Do not put glass bottles containing liquid in the freezer. • Make sure to remove frozen foods from Fridge or Off mode, the ice maker...

User Manual - Page 32

...indicator will speed up , and the refrigerator will turn off and have activated Power Cool at least 24 hours in the refrigerator when the refrigeration or freezer functions are set the ... °C) is not cool enough to Colder. This may cause problems with the cooling performance. The fridge keeps running at maximum fan speed. Make sure you . • To deactivate Power Cool, press and ...

User Manual - Page 34

... twisting and pulling to the front. Then, turn the handle of the bin to the right to empty half of the tray. 3. NOTE • Make sure the ice bucket is in this section depending on the inner rear of the ice cubes into position. NOTE The ice making (applicable models only) Twist ice maker 1.

User Manual - Page 54

... turns on . Troubleshooting Auto Ice Maker Symptom The ice maker does not produce ice. Possible causes • The freezer room is not cold enough. • The ice maker is turned off. • The wire connector of the refrigerator is bent or kinked. Troubleshooting 54 English Untitled-4 54 2020-03-17 7:03:30 Solution • Make sure the cold air outlet...

User Manual - Page 56

... 7:03:31 Troubleshooting • For ice maker models: When the water valve opens to fill the ice maker, buzzing sounds may occur. • Due to pressure equalizing when you open and close the refrigerator door, whooshing sounds may drip on the defrost heater, causing sizzling sounds. HiSS! • As the refrigerator cools or freezes, refrigerant gas moves through sealed pipes...

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