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Samsung SCH-M828C Support Question

Samsung SCH-M828C Support Question

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Question posted by drhart5 on October 22nd, 2011

How To Get Around The Lock Feature

When I make a call the phone locks -- and when I need to dial a digit during a call like "to talk to a service rep dial 1"  unlocking the phone requires pressing the power button and this disconnects my call. How do I pull up a dial keypad without my phone disconnecting?  Thank you.

Current Answers

Answer #1: Posted by pchelper on October 22nd, 2011 6:52 PM
This answer was accepted by the poster of the original question.
pchelper

Member since:
October 20th, 2011

Points: 206,890
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It will only get fixed if Samsung  hear about it from enough people. Have to call their techs and escalate it up their system so it gets attention.

edited to add: this problem is inconsistent. happens sometimes, doesn't other time. I can see no pattern, rhyme or reason for when it happens.

Answer #2: Posted by danielrueitt on June 22nd, 2012 8:22 PM
danielrueitt

Member since:
June 22nd, 2012

Points: 3,790
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1.On your samsung phone, there is a button to the left of the button that looks like a home.

2. When you do this a gray menu will appear at the bottom, click on settings.

3. In the settings menu, there is an option for accesibiltity, click on this (*** Note a prompt will appear, "No Accesibility Related Applications Found..etc") Click on Cancel.

4. After you have clicked cancel you should see a power button option, if this is checked, uncheck it and it solves your problem, hit the home button to exit and try iy out. 

 

Hope this helps!!

Related Samsung SCH-M828C Manual Pages

User Manual (user Manual) (ver.f6) (English(north America)) - Page 1

SCH-M828C MOBILE PHONE User Manual Please read this manual before operating your phone, and keep it for future reference.
User Manual (user Manual) (ver.f6) (English(north America)) - Page 2

...of the Intellectual Property shall remain with SAMSUNG and its respective suppliers relating to the SAMSUNG Phone, including but is not limited to you. Do you will not (and will not ... relating there to (the "Phone System"), is proprietary to create source code from the software. Moreover, you agree that you have questions about your Samsung Mobile Phone? All applicable rights of Samsung...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 4

... calling experience, so you can hear clearly and don't need to speak louder to provide unsurpassed voice clarity with every ... THE PURCHASER TAKES THE PRODUCT "AS IS", AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH ... OF THE PRODUCT; OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. ...mobile phone.
User Manual (user Manual) (ver.f6) (English(north America)) - Page 16

.... • When the screen is turned off, press once to return to plug in progress. Camera Button lets you to expand the memory of your device status and options. Viewing the Display Screen The display screen provides information about your phone. Service Icons Activation Not Completed - 4. Power Button lets you use a microSD card to connect the...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 36

... - Auto-capitalization: automatically capitalizes the first letter of the Swype text input and feedback parameters: - Displaying Your Phone Number ᮣ Press ➔ and tap Settings ➔ About phone ➔ Status. and tap Settings > Language & 2. Your phone number and other information about using the Android Keyboard input method, see "Entering Text Using the Android Keyboard...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 44

... insert a hard pause within the number string (the phone waits for your plan. A wait requires that any additional keys being pressed). • Add wait to delete the digits from your Contacts (page 46) and by using the onscreen dialpad and tap . • If you make a mistake while dialing, tap the numbers. to the right to the...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 46

...Emergency Callback mode: Once you have dialed an emergency number you to incoming ...Press the red cross button for utilizing E911 emergency location services where available. Enhanced 911 (E911) Information Your phone features an embedded Global Positioning System (GPS) chip necessary for Emergency Call Back mode. The first caller is available and you that another call is coming in digital...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 47

... the onscreen dialer. 2. From the Home screen, tap to the first caller: ᮣ Press and tap Swap calls. If one of the people you called hangs up , all callers are disconnected. Make your Contacts tab. Enter the second caller's phone number and tap or select a number from your call . (Touch and drag to the...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 52

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User Manual (user Manual) (ver.f6) (English(north America)) - Page 62

From the Home screen, press Location & security. A checkmark indicates activation. • This service uses available wireless networks to disable the collection of data. Enabling this feature can secure your data and limit phone access by requiring a screen unlock pattern every time you unlock your phone. Select one of your GPS Satellites: 1. Turning Location off ). 1. ...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 95

... new one you to automatically update your data services or account syncing ever seem to go out unexpectedly, use this feature to update the Android Operating System (OS) ...your Google account with the network. Press ➔ and tap ➔ About phone ➔ System Updates ➔ Update Profile. 2. Press ➔ and tap ➔ About Phone ➔ System Updates ➔...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 107

...phone supports SDHC cards of up to use the display screen as a viewfinder and aim the camera lens at your built-in landscape mode, use the camera and camcorder features. or - Press...: 1. Holding the phone in camera is as simple as choosing a subject, pointing the lens, and pressing a button. Settings Store Location White Balance Metering Zoom Camera 103 Press and hold the camera...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 119

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User Manual (user Manual) (ver.f6) (English(north America)) - Page 120

... Videos" on page 103.) • Videos: Opens the Gallery application. Review your service plan for applicable charges for text and multimedia messaging. Select a multimedia attachment type: ...video in your Applications screen. Press ➔ and tap (Messaging) ➔ New message. 116 2. Tap the To field and enter a Contact's name, a mobile phone number, or an email ...
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... automobile. Notice regarding legal restrictions on a mobile phone - Smart Practices While Driving On the Road - Failure to passengers, or talking on mounting this device in an automobile: Laws... driving and giving drivers the tools they need to voicemail when driving conditions require. Samsung is the safe operation of mobile devices and their primary responsibility. Never use...
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... tell the emergency responders your ability; Therefore, you see before following them. Emergency Calls This mobile device, like any calls, the mobile device must be switched on all wireless mobile device networks or when certain network services and/or mobile device features are consistent with third-parties, including your area. Check with adequate signal strength. and...
User Manual (user Manual) (ver.f6) (English(north America)) - Page 148

... quite sturdy, it because they could void your warranty for this equipment and void your service provider or the manufacturer of this phone thoroughly and in this document could hurt themselves and others, damage the mobile device, or make calls that have questions about return or exchange policies, consult your hearing aid or cochlear...

Samsung Knowledge Base Results

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  • General Support
    ...pressing power button. Once the handset has rebooted to a desktop PC. Power the handset back on the Software tab and it is purged of Windows. Added, AT&T WiFi and Mobile Share Added, Vlingo for Windows Phone... Requirements COMPUTER Desktop/Laptop Computer Running 32bit Versions Of Either Microsoft Windows Vista w/Service Pack 2 or Microsoft Windows XP w/Service Pack 2 Windows phone ...
  • General Support
    ... Or Key Lock On My MetroPCS SCH-R450 (Messager) Phone? Service Provider Contact Information To enable, change the NAM1 setting after setting the phone to lock upon power-up and did not program a number into NAM2, you enter the lock code Press the OK button to Save the Auto Key Lock setting To Unlock the Keypad press the left soft key for Unlock then Phone Lock Important...
  • General Support
    ...phone remains unlocked On Power Up - You can answer calls, but the phone must call the Cricket Service Center to lock automatically when turned on and stays locked until the "Keypad is powered on .   To Lock the Keypad: Press & The phone locks immediately and stays locked until the "Keypad is last 4 digits of the handset's keypad buttons.  The Phone Lock...

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