Question posted by mbdynes56 on May 11th, 2016

Lawn Mower Replacement

My lawn mower was in for repair. Sears said the cost to repair exceded thye value of the product (SO#040198665). I have an extended warranty for the mower. On May, 7, Sear's service employee said that I would be getting a call from Sears to pick up a new mower. When will Sears be calling. This delay is ridiculous. The original purchase

Current Answers

Answer #1: Posted by Odin on May 12th, 2016 5:55 AM
This answer was accepted by the poster of the original question.
Odin

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Your question was truncated on account of your attempting to squeeze it all into the title--so I can't offer you the quality of help that I'd like. However, I would call customer service (again, if you've already done so). See the contact information here: https://www.contacthelp.com/sears/customer-service. If necessary, ask politely but firmly for a supervisor. If there's no resolution, complain to corporate--see the contact information here: http://www.corporateofficeowl.com/sears/Corporate%20Office.


Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.

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