Question posted by gpounds on September 4th, 2014
Order Was Not What I Ordered And Claims Non-returnable
order #723063918; this is a classic BAIT AND SWITCH. the item ordered is not the same quality or specification. I want my money back, how can I do this? returns locked me out citing non-returnable!!!!!
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Answer #1: Posted by Odin on September 4th, 2014 4:34 PM
Sorry for your problems. A good first step may be to make contact with the company’s executive offices:
Sears, Roebuck & Co.
3333 Beverly Rd.
Hoffman Estates, IL 60179
Att. Complaint
fax 800-427-3049
If necessary you can then complain to the Illinois Attorney General's Consumer Fraud Bureau at www.illinoisattorneygeneral.gov.
Hope this is useful. Please don't forget to click the Accept This Answer button if you do accept it. My aim is to provide reliable helpful answers, not just a lot of them. See https://www.helpowl.com/profile/Odin.
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