Sharp MX-C311 Support Question
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Question posted by sbarrey on July 29th, 2011
Error Codes
What does error code L4-16 mean? The machine also will not stop running
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Related Sharp MX-C311 Manual Pages
MX-C311 | MX-C401 Operation Manual Suite - Page 2
... REQUIREMENTS
SUPPLIES
REPLACING SUPPLIES AND MAINTENANCE
SPECIFICATIONS
TO THE ADMINISTRATOR OF THE MACHINE Keep this manual close at hand for reference whenever needed. Before installing this product, be sure to ensure safe use of the machine.
MODEL: MX-C311 MX-C401
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Maintenance & Safety Guide
Please read first
Please read this guide...
MX-C311 | MX-C401 Operation Manual Suite - Page 56
SPECIFICATIONS
Machine specifications / copier specifications
Name Type Display Photoconductive type Printing method Developer system Fusing system
Scanning resolution
Printing resolution Scanning gradation Printing gradation Original sizes / types Copy sizes Print margins
Digital Full Color Multifunctional System MX-C311/MX-C401
Desktop
8.5 inch color touch panel LCD
OPC drum
...
MX-C311 | MX-C401 Operation Manual Suite - Page 59
...machine is extended)
* Type A connectors are located on the back of the machine (two connectors); If you wish to use . SPECIFICATIONS
Machine... electricity consumption
MX-C311: 9.78 kWh/week MX-C401: 11....13 kWh/week
Dimensions
22-3/64" (W) x 19-13/32" (D) x 28-7/64" (H) (560 mm (W) x 493 mm (D) x 714 mm (H))
Weight
Approx. 101.4 lbs. (46 kg)
Overall dimensions
38-3/16...
MX-C311 | MX-C401 Operation Manual Suite - Page 60
...%
60%
20%
54˚F (10˚C)
86˚F 91˚F (Temperature) (30˚C) (35˚C)
57 copies/min. copies/min. SPECIFICATIONS
Continuous copying speeds*
Model
MX-C311
MX-C401
Copy ratio
100% / Reduced / Enlarged
Copy mode
Color
B/W
Color
B/W
A4
31
31
38
38
copies/min. copies/min.
* Copy speed during output of the...
MX-C311 | MX-C401 Operation Manual Suite - Page 76
...against the authorized dealer from the authorized dealer.
73 MX-C311 Digital Full Color Multifunctional System MX-C401 Digital Full Color Multifunctional System
In the event that this authorized dealer does not...direct, incidental or consequential, which you purchased the Product. TO THE ADMINISTRATOR OF THE MACHINE
NOTICE for any damages or loss, either express or implied, directly to you, ...
MX-C311 | MX-C401 Operation Manual Suite - Page 82
MODEL: MX-C311 MX-C401
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Software Setup Guide
BEFORE INSTALLING THE SOFTWARE SETUP IN A WINDOWS ENVIRONMENT SETUP IN A MACINTOSH ENVIRONMENT TROUBLESHOOTING
Keep this manual close at hand for reference whenever needed.
MX-C311 | MX-C401 Operation Manual Suite - Page 191
...8226; The explanations of machine damage or failure. The ...devices other failures, or for Windows Vista®. When "System Settings:" appears: A general setting is explained.
iv
The screens may differ from instances provided for failures occurring during the use of the product or its
options, or failures due to use the MX-C311/MX-C401 digital full color multifunctional...
MX-C311 | MX-C401 Operation Manual Suite - Page 510
...
A fax that is a communication function based on the G3 standard of other machines that support F-code communication. The machine
ITU-T
Sub Address
F-code polling memory box SEP
F-code confidential box SUB
F-code relay broadcast memory box
SUB
Passcode
PWD
SID
SID
An F-code consists of information to the memory box specified by the ITU-T in the table...
MX-C311 | MX-C401 Operation Manual Suite - Page 518
... document into an F-code polling memory box. The document to that machine. FACSIMILE
POLLING MEMORY TRANSMISSION USING F-CODES
When your machine receives a transmission request from another machine, this function sends a fax stored in an F-code memory box (polling memory) in your machine to be transmitted must correctly specify the F-code configured in your machine or transmission will not...
MX-C311 | MX-C401 Operation Manual Suite - Page 531
..., serial polling or inbound routing operation. "Forward OK" The received fax has been forwarded. "NGxxxxxx"
Transmission/reception was not successful because a communication error occurred (a 6-digit error code appears in the check image screen.
"Reject Reception"
A fax was stopped. FACSIMILE
4-113
Contents
• Completed job
Message
Status
"Send OK"
Transmission completed...
MX-C311 | MX-C401 Operation Manual Suite - Page 538
... connection when polled because no data was broken because the passcode for use by the other machine because of communication error number: Error code from the receiving party. NG
Your machine broke the connection because the specified sub-address for F-code polling memory was not valid.
First 2 digits of an incorrect sub-address or other reason...
MX-C311 | MX-C401 Operation Manual Suite - Page 626
... because there was no attached file, and thus printing was not successful because a communication error occurred (a 6-digit error code appears in the check image screen. "No Report"
An e-mail was received without an attached file and thus printing was stopped.
"Stopped"
The job was not possible.
"NGxxxxxx"
Transmission/reception was not possible.
"NG Report"
A receive...
MX-C311 | MX-C401 Operation Manual Suite - Page 631
... The factory default setting is used to set to print.
REJECTED
An Internet fax was stopped while in the report. NG LIMIT
Transmission was not possible.
When a transaction report or ... file size exceeded the machine's file size limit setting.
MEM. FULL
The memory became full during reception.
First 2 digits of communication error number: Error code from the destination. The...
MX-C311 | MX-C401 Operation Manual Suite - Page 842
...machine, unplug the power plug, and contact your dealer or nearest SHARP Service Department. (When contacting your dealer or nearest SHARP Service Department, inform them of the displayed error code... numbers appear in the touch panel.
When toner runs low, a message will appear to inform you ...loading paper in this key is not possible or stops during a job.
Check the Paper Tray Settings ...
Quick Start Guide - Page 1
MODEL: MX-C311 DX-C311 MX-C401 DX-C401
DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM
Quick Start Guide
Keep this manual close at hand for placing originals and loading paper.
Printing
Using the printer function.
Troubleshooting
Frequently asked questions and how to use. Faxing
Using the fax function. System settings
Configuring settings to make the machine easier to...
Quick Start Guide - Page 148
www.sharpusa.com
SHARP ELECTRONICS OF CANADA LTD.
335 Britannia Road East, Mississauga, Ontario, L4Z 1W9
This manual has been printed using a vegetable-based soy oil ink to help protect the environment. MX-C311/MX-C401/DX-C311/DX-C401 Quick Start Guide
SHARP ELECTRONICS CORPORATION
1 Sharp Plaza, Mahwah, New Jersey 07495-1163. PRINTED IN CHINA
2008K
KS2
TINSE4178FCZZ
Software Setup Guide - Page 1
...
TROUBLESHOOTING
Sharpdesk Installation Guide
This product can only be installed on a number of computers equal to the number of licenses. MODEL: MX-C310 MX-C311 MX-C380 MX-C381 MX-C400
DIGITAL FULL COLOUR MULTIFUNCTIONAL SYSTEM
Software Setup Guide
Please keep this manual close at hand for reference whenever needed. Any additional computers will require additional licenses...
Software Setup Guide - Page 8
..., the PC-Fax driver can be used without the facsimile expansion kit.
6
Operating system
environment*1
Software
Required expansion kits MX-C310/C380/C400 MX-C311/C381
Type of computers and operating systems that can run the software, see "SYSTEM REQUIREMENTS" (page 5).
*2 To use the software described in this case, the driver can be updated...
Software Setup Guide - Page 15
...and click the [Next] button. Go to the next step.
• If you are using the MX-C310/C380/C400, the PS3 expansion kit is required to use the PS printer driver or the PPD driver...
13 Go
to be installed so that a checkmark ( ) appears.
*The screen shows the installer for the MX-C311/C381.
• When the PC-Fax driver is being installed, this screen does not appear. Click the checkbox ...
Software Setup Guide - Page 19
.... Go to be installed so that a checkmark ( ) appears.
*The screen shows the installer for the MX-C311/C381.
• When the PC-Fax driver is being installed, this screen does not appear. If you ...driver or the PPD driver.
• The [PPD] checkbox only appears if you are using the MX-C310/C380/C400 and are not installing the PCL printer driver (you are using Windows 2000/XP/Server...
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