Question posted by lbonaiuto on September 2nd, 2011

Can't Hear Person I Called.

When I place a video Skype call, the caller can hear me, but I can't hear them. The person I have called uses Skype all the time. I don't think the problem is on their end.

Current Answers

There are currently no answers that have been posted for this question.
Be the first to post an answer!

Remember that you can earn up to 1,100 points for every answer you submit. The better the quality of your answer, the better chance it has to be accepted.

Skype Knowledge Base Results

We have determined that the information below may contain an answer to this question. If you find an answer, please remember to return to this page and add it here using the "I KNOW THE ANSWER!" button above. It's that easy to earn points!

  • Call quality issues
    ... person's voice We can hear each other but the quality is poor Problems seeing each other I can't get the best sound quality on Skype calls Got a problem with our suggestions below. Fix it should do a soundcheck Make sure everything's working as it with your next call - Guides homepage How to get my webcam to work My video...
  • Call Quality issues
    ... the person uses speakers, he /she can hear their voice echoing, the problem is on your side Once you hear your microphone and speakers is an easy way to the latest version of Skype. 4. They should update to get rid of background noise around you 're in echo canceller which detects and reduces echo during calls...
  • Call Quality issues
    ... have determined where the problem lies, that caller can lower the speaker volume. 2. If the person uses speakers, he /she can move the microphone as far away as an echo, the problem is on the other person's side If the other person can hear their voice echoing, the problem is affected by the level of background noise around you...

Similar Questions

Why Is Skype Calling Pacif Time Instead Of East--calling Irs
in spain trying to reach  irs est not pcific time
(Posted by margod1949 11 years ago)
Disconnection Between Primary Contacts; Can't Hear Incoming Calls
I recently was able to finally connect with my partner in the USA, for two days, then suddenly I was...
(Posted by suecampbellsoup 11 years ago)
I Am Unable To Get A Dial Tone When Trying To Make A Call Using Skype.
My speakers work fine when listening to music, videos, U-tube, etc. Please help.
(Posted by ricksglobalvision 12 years ago)
Ask a New Question
Use the box below to post a new question about Skype.
Points & Prizes
  • You can earn points for nearly everything you do on HelpOwl.com
  • You can trade in those points for gift cards at leading retailers such as Amazon.com and Walmart
  • It's that simple!
See How it Works
Create a Free Account

Skype Reviews

View thousands of Skype user reviews and customer ratings available at ReviewOwl.com.

Contact Information

Complete Skype customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com.

Scoreboard Ratings

See detailed Skype customer service rankings, employee comments and much more from our sister site.