Sony SRS-XB12 Support Question
Sony SRS-XB12 Support Question
Find answers below for this question about Sony SRS-XB12.Need a Sony SRS-XB12 manual? We have 3 online manuals for this item!
Question posted by lohogort on August 21st, 2021
Unable To Hear The Sound.
Sony SRS-XB12 portable wireless speaker's sound is not heard while turning on. The speaker light turns on. The device work on Bluetooth, not Wi-Fi.
Current Answers
Answer #1: Posted by rh540640 on August 21st, 2021 8:20 AM
rh540640
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Member since:
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Here is the solution.
Kindly accept my answer, if you are satisfied with it. Contact me
Answer #2: Posted by SonuKumar on August 21st, 2021 8:22 AM
SonuKumar
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May 9th, 2021 Points: 16,648,140
Member since:
May 9th, 2021 Points: 16,648,140
Make sure that your wireless speaker and source device are turned on.
Check if the Bluetooth® indicator on the wireless speaker is lit.
Turn off the Bluetooth setting of the source device, then turn it on again to re-establish the Bluetooth connection.
Note: Depending on the model, the source device can be re-connected through Bluetooth by just restarting the speaker.
Increase the volume level of both devices.
Make sure that your source device is playing music.
Try to move the wireless speaker away from metal objects or other devices which may cause interference.
Make sure there are no devices connected to the AUDIO IN port of the wireless speaker.
If your source device is a computer, try to restart the music software.
If you're using Music Center (SongPal) on your mobile device, make sure to update it to the latest version.
If you can't update the app, try to uninstall it then perform Bluetooth connection instead.
Delete the Bluetooth device information of the source device, and perform pairing again.
https://www.sony.com/electronics/support/product/srs-xb01/manuals
Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful.
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Related Sony SRS-XB12 Manual Pages
Help Guide - Page 16
... button until you hear beeps and the power/ (BLUETOOTH) indicator begins to the BLUETOOTH device. To connect to detect the speaker. When a list of detected devices appears on the BLUETOOTH device to other BLUETOOTH deivces, follow one of the BLUETOOTH device, select "SRS-XB12." The speaker will automatically be connected just by turning on the BLUETOOTH function on the smartphone...
Help Guide - Page 17
..." is no need to be done with the BLUETOOTH device.
Hint
Once the BLUETOOTH function is activated on your iPhone/iPod touch or computer. The pairing information of a device via BLUETOOTH connection, sound from the BLUETOOTH device is not output from step . The speaker can only play music from step .
The speaker is to pair them again, except in the...
Help Guide - Page 19
...)/ PAIRING button until you hear beeps and the power/ (BLUETOOTH) indicator begins to make a BLUETOOTH connection with the last connected BLUETOOTH device. In this case, turn off the BLUETOOTH function or turn off the power of the screen.
19 When you turn on the computer. If the device is nearby and its BLUETOOTH function is on the speaker. Select [Connect] in blue...
Help Guide - Page 22
2. Confirm [SRS-XB12 Stereo] on the [Sound] screen, and select [Show Disabled Devices] from the menu that appears. If [SRS-XB12 Stereo] does not appear, right-click on the [Sound] screen. If there is not a checkmark (green) on [SRS-XB12 Stereo], proceed to the next step (substep 3). Right-click on [SRS-XB12 Stereo], proceed to the next step (substep 3).
3.
If there is...
Help Guide - Page 25
... is already paired with up to 8 devices. The speaker can only play music from one . In this case, erase the pairing information of a device via BLUETOOTH connection, sound from the BLUETOOTH device is not output from the BLUETOOTH device. Once BLUETOOTH devices are paired, there is initialized. However, when pairing information is not stored in the following cases:
Pairing...
Help Guide - Page 26
... not know how to avoid any sudden loud sound output from the speaker. If the speaker of your computer, turn on BLUETOOTH devices to be able to make a BLUETOOTH connection for the first time. Supported operation systems
macOS High Sierra (version 10.13) Do the following before starting.
Help Guide
Wireless Speaker
SRS-XB12
Connecting with a computer via a USB AC adaptor...
Help Guide - Page 27
....
2. If the device is nearby and its BLUETOOTH function is connected to the computer, the power/ (BLUETOOTH) indicator stays lit.
27 When you hear beeps and the power/ (BLUETOOTH) indicator begins to flash quickly in the taskbar on the speaker, the speaker tries to a steady light. Select [ (System Preferences)] - [Bluetooth] in blue. Select [SRS-XB12] from the Bluetooth screen, then...
Help Guide - Page 30
... connection
You can enjoy listening to music of a BLUETOOTH device and operate it supports the following BLUETOOTH profiles. Help Guide
Wireless Speaker
SRS-XB12
Listening to music of a device via BLUETOOTH connection if it by pressing the -/+ (volume) buttons on the speaker or operating the BLUETOOTH
device. Depending on the BLUETOOTH device and speaker are set to a moderate level to the...
Help Guide - Page 31
...-100-11(1) Copyright 2019 Sony Corporation
31 Note
If the communication condition is in battery. When you connect a portable audio device, etc., to the speaker's AUDIO IN jack while listening to music via a USB AC adaptor (commercially available), or if connected to a booted computer even while the speaker is poor, the BLUETOOTH device may react incorrectly to...
Help Guide - Page 33
...on the BLUETOOTH device. Turn off function
4-748-100-11(1) Copyright 2019 Sony Corporation
33
Help Guide
Wireless Speaker
SRS-XB12
Terminating the BLUETOOTH connection (After use)
When you finish playing music with the BLUETOOTH device, perform any of the following operations to the operating instructions supplied with the device.
Turn off the BLUETOOTH function on the BLUETOOTH device...
Help Guide - Page 34
...2 SRS-XB12 speakers via BLUETOOTH connection, you can select audio reproduction between the speakers.
1 Place 2 speakers within 1 m (3.2 ft) each other, and then turn off .
34 Double mode
Both speakers play the same sound. Select from the following 2 playback methods. The power/ (BLUETOOTH) indicator and the L (Left)/R (Right) indicator flash. Help Guide
Wireless Speaker
SRS-XB12
Listening...
Help Guide - Page 42
... via the speaker. When using the Speaker Add function
Connect to the speaker in which the power/ (BLUETOOTH) indicator lights up in blue.
The power/ (BLUETOOTH) indicator lights up in blue when the BLUETOOTH connection is established. When an incoming call arrives, playback pauses and a ring tone will be heard via BLUETOOTH connection. Help Guide
Wireless Speaker
SRS-XB12
Receiving a call...
Help Guide - Page 45
... call device to the operating instructions supplied with the mobile phone. 1 Connect the speaker with a BLUETOOTH mobile phone that is heard via BLUETOOTH connection. If no dial tone is connected to the BLUETOOTH mobile phone.
2 Operate the BLUETOOTH mobile phone to HFP. Operations may not be connected with a BLUETOOTH mobile phone with HFP or HSP.
Help Guide
Wireless Speaker
SRS-XB12...
Help Guide - Page 49
... is being charged. Help Guide
Wireless Speaker
SRS-XB12
About the indicators
CHG (charge) indicator (orange)
Turns off
Lights up
Flashes quickly (3 times a second)
Flashes slowly
Flashes 3 times and turns off when you press the -/+ (volume) button, the indicator flashes once. In an extremely cold or hot environment, charging stops for a BLUETOOTH device to connect to a booted computer...
Help Guide - Page 57
..., as the speaker's.
Noise or sound interruption may occur depending on the features or specifications of the device. Help Guide
Wireless Speaker
SRS-XB12
About the BLUETOOTH wireless technology
The BLUETOOTH wireless technology operates within 10 m (about 32 ft) of a wireless LAN device, turn off the speaker and other devices
Microwaves emitted from a BLUETOOTH device may affect the...
Help Guide - Page 59
... SIG, Inc. WALKMAN and WALKMAN logo are registered trademarks owned by Sony Corporation is a registered trademark of Wi-Fi Alliance. The BLUETOOTH® word mark and logos are registered trademarks of Sony Corporation. Microsoft and Windows are trademarks of Google LLC. Help Guide
Wireless Speaker
SRS-XB12
Trademarks
Android, Google Play and other related marks and logos are registered...
Help Guide - Page 64
.... Turn up the volume of the computer is set it to the BLUETOOTH device, terminate the connection between the speaker and the BLUETOOTH device. If the connected device has an equalizer function, set for the speaker. Remove any other BLUETOOTH device(s) such as a BLUETOOTH mouse or BLUETOOTH keyboard is connected to off. Help Guide
Wireless Speaker
SRS-XB12
No sound/Distorted sound...
Help Guide - Page 66
....
Related Topic Pairing and connecting with a BLUETOOTH device
Place the speaker and the BLUETOOTH device within 1 m (3.2 ft) of each other. It may not be able to connect to pair the speaker with BLUETOOTH® devices About the indicators
4-748-100-11(1) Copyright 2019 Sony Corporation
66 Help Guide
Wireless Speaker
SRS-XB12
Unable to the speaker. In this case, delete pairing information...
Help Guide - Page 67
... to connect a BLUETOOTH device with 2 speakers (Speaker Add function)
4-748-100-11(1) Copyright 2019 Sony Corporation
67 Help Guide
Wireless Speaker
SRS-XB12
Unable to music wirelessly with the speaker in the Speaker Add function
After connecting 2 SRS-XB12 speakers, perform the pairing procedure between a BLUETOOTH device and the speaker in which the power/ (BLUETOOTH) indicator is flashing...
Help Guide - Page 69
... the speaker turns off . Note
The speaker cannot be initialized while the power is deleted. Related Topic Using the RESET button
4-748-100-11(1) Copyright 2019 Sony Corporation
69
Settings such as volume, etc., are restored to the factory default settings by initializing it. The speaker is initialized. Help Guide
Wireless Speaker
SRS-XB12
Initializing the speaker
If the speaker still...
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