Sony STR-DG710 Support Question
Find answers below for this question about Sony STR-DG710 - 5.1 Channel Audio/video Receiver.Need a Sony STR-DG710 manual? We have 6 online manuals for this item!
Question posted by ricksummers on January 5th, 2012
Error Code 12
I have a Sony STR-DG710 receiver. After I connected it to a new TV, I receive error code 12 appeared. Only one of the speakers has sound.
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Related Sony STR-DG710 Manual Pages
HDMI Control Guide - Page 3
![](/manualimages/s/i/sony-davhdx500i-hdmi-control-guide-3754441_3_b2cc.png)
![](/manualimages/s/i/sony-davhdx500i-hdmi-control-guide-3754441_3_b2cc.png)
... function on the separate operating instructions supplied with the receiver. Then, reassign the connected jack to the receiver. The illustration below is used as reference for details. Satellite tuner/Set-top box Audio/video signals
A
To enjoy TV multi channel surround sound broadcasting
You can listen to TV multi channel surround sound broadcasting from the speakers connected to TV input.
HDMI Control Guide - Page 5
![](/manualimages/s/i/sony-davhdx500i-hdmi-control-guide-3754441_5_3f85.png)
![](/manualimages/s/i/sony-davhdx500i-hdmi-control-guide-3754441_5_3f85.png)
... TV sound from the speakers connected to off the receiver, the sound will output from the TV speakers. Notes for models other than STR-DG910
• When you switch to an input other input to HDMI or TV input, the System Audio Control function will automatically be set to the receiver
(System Audio Control)
You can enjoy the TV sound from other than HDMI or TV...
Operating Instructions - Page 4
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...
Getting Started
Description and location of parts 5 1: Installing speakers 14 2: Connecting speakers 15 3a: Connecting the audio components.........16 3b: Connecting the video components ........17 4: Connecting the antennas (aerials 25 5: Preparing the receiver and the remote .....26 6: Selecting the speaker system 27 7: Calibrating the appropriate settings
automatically (AUTO CALIBRATION...
Operating Instructions - Page 10
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... VIDEO 1 VIDEO 2 VIDEO 3 DVD
SAT
TV SA-CD/CD TUNER
1 2 3
w;
CATEGORY + TV CH + PRESET - ql qk qj qh qg qf
qd
2CH A.F.D.
CATEGORY MODE TUNING +
m
H
M
TV
X
x
4 5 6 7 8 9 q; XM ANTENNA jack
Connects to the XM Connect-and-Play antenna (not supplied) (page 61).
* You can use the supplied remote RM-AAU014 to operate the receiver and to control the Sony audio/video components...
Operating Instructions - Page 16
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_16_067f.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_16_067f.png)
...PR/CR
VIDEO IN VIDEO IN VIDEO OUT VIDEO IN VIDEO OUT SAT IN DVD IN VIDEO 1 IN MONITOR OUT
L
DVD
MONITOR
COMPONENT VIDEO
RL
L
L
L
AUDIO OUT
R
IN
IN
SA-CD/CD TV
R AUDIO IN
SAT
R AUDIO OUT AUDIO IN SUB
VIDEO 1 WOOFER
FRONT B
R FRONT A SPEAKERS
L
SURROUND BACK
R SURROUND
CENTER
A Audio cord (not supplied)
16US 3a: Connecting the audio components
Connecting a Super Audio CD/ CD...
Operating Instructions - Page 17
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... to connect your components
This section describes how to connect your components, proceed to connect each component.
INPUT jack
COMPONENT
HDMI VIDEO
VIDEO
Receiver MONITOR OUT, HDMI OUT jack
COMPONENT
HDMI VIDEO
VIDEO
?/1
SPEAKERS (OFF/A/B) AUTO CAL MIC PHONES
TUNING MODE TUNING
DISPLAY
INPUT MODE
INPUT SELECTOR
MASTER VOLUME
VIDEO 3 IN/PORTABLE AV IN
VIDEO
L AUDIO R
MEMORY...
Operating Instructions - Page 20
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_20_a3b5.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_20_a3b5.png)
... the receiver when the video and audio signals of a playback component are being output to a TV via the receiver. Connecting a TV
The image from a video component connected to this receiver can watch the selected input image when you connect the MONITOR OUT jack to a TV or projector.
• The sound of the TV is output from the speakers connected to the receiver if you connect the audio output...
Operating Instructions - Page 30
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_30_2eb9.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_30_2eb9.png)
... is too noisy. Check the front speaker connection. Error codes and remedies
Error code ERROR 10 ERROR 11 ERROR 12
ERROR 20 ERROR 21
Cause and remedy
The environment is quiet during Auto Calibration, an error code will appear on the display cyclically after each measurement process as the Auto Calibration function will appear on the receiver and perform Auto
Calibration again (page...
Operating Instructions - Page 33
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![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_33_e96d.png)
...
- connected to the SA-CD/CD jack
TUNER
Built-in radio tuner
[FM or AM band]
TUNER [XM RADIO]
For details, see page 60.
* "VIDEO 2/BD" and "VIDEO 3/PORTABLE AV" scroll across the display, then "VIDEO 2" and "VIDEO 3" appear respectively.
2 Turn on the receiver.
Playback
Selecting a component
TV INPUT
TV ?/1
SLEEP DMPORT AV ?/1
?/1
SYSTEM STANDBY VIDEO 1 VIDEO 2 VIDEO 3 DVD
SAT
TV...
Operating Instructions - Page 44
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_44_09d6.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_44_09d6.png)
... only functions for the video
(VIDEO menu)
You can use a large LCD or plasma TV or a projector.
• This parameter is valid only when you set the HDMI audio output from the playback component connected to the receiver via a HDMI connection. • AMP
The HDMI audio signals from the TV's speakers.
44US N (No) (Delay time: 0 ms) The audio output is performing DTS...
Operating Instructions - Page 50
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_50_54de.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_50_54de.png)
... left/right signals from certain speakers depending on the speaker settings.
* You cannot select this mode can reproduce sound in Dolby Surround. However, this receiver will generate a low frequency signal for normal stereo sources such as CDs.
This setting is decoded into 4.1 channels.
This setting is no surround back speaker connected to the receiver.
50US This setting is...
Operating Instructions - Page 54
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... stereo sources completely bypass the sound field processing and multi channel surround formats are connected, "HP DIR" appears on the
receiver to select the input you to 2 channel stereo sources using this mode, the receiver outputs the sound from the front left /right speakers and a sub woofer, select "A.F.D.
MOVIE
MUSIC
AUTO CAL
DIRECT
1 Sound field
buttons
2
1 Turn INPUT...
Operating Instructions - Page 70
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![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_70_b047.png)
... "DMPORT".
2 Start playback of the receiver to the TV (page 69).
• Depending on the DIGITAL MEDIA PORT adapter, video output may not be possible.
The sound is played back on the display.
2 Press V/v repeatedly to select
"6-VIDEO".
3 Press
menu. Listening to a connected component through DIGITAL MEDIA PORT adapter will appear on the TV screen. You can view the...
Operating Instructions - Page 71
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_71_47a2.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_71_47a2.png)
"1-LEVEL" appears on the receiver: • Connect the optical output jack of the DVD
player to the OPTICAL VIDEO 1 IN jack of the DVD player will become a digital sound through the OPTICAL VIDEO 1 IN jack. ASSIGN".
5 Press or b to enter the
parameter.
6 Press V/v repeatedly to select a
vacant digital audio input ("VD1" in the example).
7 Press or b to enter...
Operating Instructions - Page 76
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_76_0a72.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_76_0a72.png)
Furthermore, existing stereo recorded content can be reproduced in 7.1 channel (or 6.1 channel). This is matrixed into 5.1 channel for playback. x DTS 96/24 A high sound quality digital signal format. The number of motion picture soundtracks.
There are two modes to select according to audio/video components, such as a sampling frequency of 44.1 kHz.
x DTS Neo:6 This technology ...
Operating Instructions - Page 78
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_78_e00f.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_78_e00f.png)
... input (page 67).
There is no sound from the headphones, the component may not be connected to the receiver correctly.
Turn off the receiver, eliminate the short-circuit problem, and turn on .
78US Use an audio cord (not supplied).
If only one of the front speakers.
• Connect a pair of the front speaker which component is selected, or only a very...
Operating Instructions - Page 79
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_79_97d9.png)
![](/manualimages/2/i/sony-strdg710-operating-instructions-9f2607e_79_97d9.png)
... kHz. There is set up the component. In this receiver, check the audio setting (the settings for signals with a sampling frequency of the connected component.
you have Dolby Digital Surround EX logos. Dolby Digital or DTS multi channel sound is on your audio components away from the sub woofer. • Check that the speakers and components are away from a transformer or...
Quick Set up Guide - Page 1
![](/manualimages/c/j/sony-strdg710-quick-set-guide-5d5db1c_1_0057.png)
![](/manualimages/c/j/sony-strdg710-quick-set-guide-5d5db1c_1_0057.png)
... audio
D Optical digital cord/Cordon numérique optique
F Component video cord/Cordon vidéo de l'appareil
English
This Quick Setup Guide describes how to connect
a DVD player, satellite tuner or set-top box, TV,
speakers, and a sub woofer so that you can always be connected to the plus (+) or minus (-) connector, you can enjoy
multi channel surround sound...
Marketing Specifications - Page 1
![](/manualimages/d/o/sony-strdg710-marketing-specifications-c75582a_1_3f33.png)
![](/manualimages/d/o/sony-strdg710-marketing-specifications-c75582a_1_3f33.png)
... systems and components, connects with various devices which provide the ability to control and power devices while making set up easy and operation simple.
Connect the optional Connect-andPlay antenna, sign up for XM service and enjoy the variety of digital radio with Network Walkman™ and iPod® products. STR-DG710
Key Features
6.1 Channel Audio/Video Receiver 105 Watts...
Marketing Specifications - Page 2
![](/manualimages/d/o/sony-strdg710-marketing-specifications-c75582a_2_36ce.png)
![](/manualimages/d/o/sony-strdg710-marketing-specifications-c75582a_2_36ce.png)
... are sold separately. Silver) HD Component Video Input(s): 3 (Rear) HD Component Video Output(s): 1 (Rear) HDMI™ Connection Input(s): 2 (Rear) HDMI™ Connection Output(s): 1 (Rear) Digital Media Port: Yes Sony Electronics Inc. •16530 Via Esprillo •San Diego, CA 92127 •1.800.222.7669 •www.sony.com
Audio Video Receiver
Please visit the Dealer Network for...
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