My Channels Keep Freezing And Losing Sound What Is Going On With The Service?

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Answer #1: Posted by Emmanuelle5 on May 2nd, 2011 9:03 AM

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Emmanuelle5

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It sounds like you have a signal issue. Most of the time this requires a service call from a tech to your home. You need to call customer service to have a tech visit scheduled. You might also want to try unplugging your equipment 1st for 20 sec to reset it to see if that would help.

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