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Toshiba 42HP84 Support Question

Toshiba 42HP84 Support Question

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Question posted by dedbear on June 1st, 2012

Black Bar On Screen

I have a black bar coming down from the top of the screen about 5 arrays from the left and goes down about halfway down the screen.  We removed that "array" and a big black bar goes down the screen with the little black on top of it.  (the little black bar is the problem.

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Related Toshiba 42HP84 Manual Pages

Printable Spec Sheet - Page 1

...DVD & Audio Control • HD Window™ POP with Split Screen and 12 MultiWindows • Tri-Lingual Color Icon On-Screen Display • Off/Sleep Timer ADVANTAGE TOSHIBA >> HD Dynamic Contrast ...This feature works on a single cable thus eliminating the need of DVI. 42" DIAGONAL THEATERWIDE® HD PLASMA DISPLAY 42HP84 KEY FEATURES • 720p True HD Display with Built-in a sharper...
Printable Spec Sheet - Page 2

... a registered trademark of Carillon Electronics Corporation. 42HP84 S P E C I F I C AT I O N S VIDEO AUDIO Series TheaterWide® HD Plasma TV Screen Size 42" Diagonal Wide Panel Resolution 1024 x 768 ...TW2, TW3) X CableClear™ DNR+ (by Input) X Toshiba PixelPure ™ X Black Stretch X Color Detail Enhancer X Auto Aspect Detection X Cinema Mode (Film/Video) MTS ...
Owner's Manual - English - Page 1

... number: Index Introduction OWNER'S MANUAL Plasma Color Television E: ENGLISH E F: FRANÇAIS F S: ESPAÑOL S Connecting your TV Using the Remote Control Setting up your TV Using the TV's Features Appendix 42HP84 4 Owner's Record The model number and serial number are on the back of your Toshiba dealer about this TV. Record these numbers whenever you communicate...
Owner's Manual - English - Page 4

... style (16:9) media on left and right sides of screen); Care For better performance and...bars on a normal (4:3) display (gray bars at top and bottom of screen). Opening and removing the covers may expose you use , the TV may make sure you are in safe operating condition. 36) When the TV..., the picture brightness may vary until the plasma monitor warms up static charges (see Section ...
Owner's Manual - English - Page 5

...may be used on black backgrounds. Certain operating ...screen a target has some parts of other infrared communication equipment under certain installed condition. To minimize the occurrence of phosphor burn-in, adhere to decrease the brightness with small steps when fixed pattern displays for these symptoms. 1) Plasma display radiates infrared rays. Important notes about your Plasma TV...
Owner's Manual - English - Page 6

...feature 41 Using the LOCKS menu 42 Entering the PIN code 42 If you cannot remember your PIN code 42 Using the V-CHIP menu 42 ENABLE BLOCKING 43 TV RATING (Independent rating system for broadcasters... long life features 60 Selecting the background of the menu display 62 Displaying on-screen information 62 Understanding the auto power off feature 62 Understanding the last mode memory feature...
Owner's Manual - English - Page 7

... which confirms to on the back of the most innovative plasma color TV. Please read all the safety and operating instructions carefully, and keep this manual for cleaning Clip (three wire grounding type) the screen Noise filter Use this Toshiba TV, one of your Toshiba TV as quickly as those referred to the law or...
Owner's Manual - English - Page 34

... (0-4) to select the desired picture size, as still PIP/POP windows or black/ gray bars in 4:3 screen picture or PIP/ POP formats) can become permanently engrained in Natural size on your wide-screen TV (continued on next page) NOTICE OF POSSIBLE ADVERSE EFFECTS ON Plasma display Avoid displaying stationary images on the next page. P I CTURE MODE...
Owner's Manual - English - Page 35

... screen, but only slightly stretched taller. • A small part of the picture at the top and bottom is hidden. A B C D E F G Connecting your TV Using the Remote Control Setting up your Plasma ...screen, but the left SIZE in Natural picture size (see "Scrolling the TheaterWide picture" on page 36. To view the hidden areas (such as still PIP/POP windows or black/ gray bars in 4:3 screen...
Owner's Manual - English - Page 36

... picture, press z. The scroll amounts are as still PIP/POP windows or black/ gray bars in 4:3 screen picture or PIP/ POP formats) can scroll the picture in the Plasma display. See item 33 on your Plasma display for extended periods of time. Using the TV's Features S Scrolling the TheaterWide® picture (TheaterWide 2 and 3 only) 1. Press MENU...
Owner's Manual - English - Page 37

... a Note: S 480i signal, the picture size is automatically selected (as still PIP/POP windows or black/ gray bars in 4:3 screen picture or PIP/ POP formats) can become permanently engrained in the Plasma display. Introduction Connecting your TV E Using the AUTO ASPECT feature F When the AUTO ASPECT feature is set mode *If the signal does not...
Owner's Manual - English - Page 38

...42). Only the audio signal is being viewed when you can choose to a specific channel, press POP DIRECT CH. These signals will only display in the POP (right) window. Using the TV...screen into a double window that exceeds your TV" on page 9). 2. Note: • The SPLIT buttons on the remote control operate the TV's POP features. • You can come... main (left) window when the TV is in...
Owner's Manual - English - Page 39

...NOTICE OF POSSIBLE ADVERSE EFFECTS ON Plasma display Avoid displaying stationary images on page 4. This type of misuse. See item 33 on your TV Using the TV's Features Appendix Index 39 Switching the... sound; Fixed (non-moving) images (such as still PIP/POP windows or black/ gray bars in 4:3 screen picture or PIP/ POP formats) can become permanently engrained in purple. •...
Owner's Manual - English - Page 40

.... NOTICE OF POSSIBLE ADVERSE EFFECTS ON Plasma display Avoid displaying stationary images on page 4. 40 Using the TV's Features S Double-Window aspect ratio The Double-Window feature displays each picture according to its input signal aspect ratio, as still PIP/POP windows or black/ gray bars in 4:3 screen picture or PIP/ POP formats) can use...
Owner's Manual - English - Page 41

... ON Plasma display Avoid displaying stationary images on your Plasma display for extended periods of your favorite channels in the Plasma display. POWER TV CABLE/SAT LIGHT SLEEP VCR DVD 123 AUDIO1 The TV automatically...TV Using the TV's Features Appendix Index 41 Press ENTER to display the channel you selected in step 2 as still PIP/POP windows or black/ gray bars in 4:3 screen...
Owner's Manual - English - Page 42

...code. While the PIN code entering screen is already stored: Press the .... The V-CHIP control feature in this feature, perform the following the steps on next page) 42 CH I P CH LOCK V I DEO LOCK NEW P I N CODE 1234 0-9 : ...Canadian V-Chip system is available for the U.S. Using the V-CHIP menu Some TV programs and movies include signals that classify the content of the program (violence...
Owner's Manual - English - Page 53

..., C3, or C4 (C1 displays translation of the primary language in TV listings). • Text-An on-screen display of TV programs and videos that are closed captioned (usually marked as weather or... FAV AUDI O MENU ENTER 2. Note: If text is not available in your area, a black rectangle may not display in the following situations: • When a videotape has been dubbed •...
Owner's Manual - English - Page 60

...the same period of phosphor burn-in, the Picture shift function activates as default. (Set ON.) POWER TV CABLE/SAT LIGHT SLEEP VCR DVD 123 AUDIO1 AUDIO2 MODE 456 789 PIC SIZE ACTION MENU GUIDE ETUP +...the phosphor burn-in generated. Press y or z to reduce the phosphor burn-in of the plasma screen. After the result of the phosphor burn-in, you may mitigate the image retention if you ...
Owner's Manual - English - Page 64

... TV will not turn on Solution • Make sure the power cord is plugged in AUDIO menu is selected. • Remove .../or Channels 3 and 4. • Check the VIDEO LOCK feature. Black box appears on the remote control is set to one of the symptom... press POWER. • Make sure the appropriate device mode on the screen • The closed captioning OFF. No stereo or SAP sound from ...
Owner's Manual - English - Page 65

...: (1) To find that service is required. TACP/THI Authorized Service Station personnel will come to 90 days from the date you this plasma TV. Depending on the type of shipment to units that have been modified or had the serial number removed, altered, defaced, or rendered illegible. Your Responsibility THE ABOVE WARRANTIES ARE SUBJECT...

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