Question posted by lredden on November 26th, 2012
I Want To Check On My Order.
Current Answers
Answer #1: Posted by bengirlxD on November 26th, 2012 1:38 PM
Orders placed on the Toys"R"Us and Babies"R"Us website may be delivered by one of several different carriers and shipping methods. Therefore, tracking availability may vary depending on the type of item you purchased, the 'How to get it' method you selected during checkout, and the carrier that is delivering your item(s).
Occasionally, orders are delivered via a carrier that does not offer the ability to track a package. In these rare instances, "Order Status / Tracking" on the Toys"R"Us and Babies"R"Us website will not offer tracking information, but will still offer order status and other details. Please read the information below to learn the difference between tracking information and order status.
You can track your Store Pickup order within 15 minutes after it is submitted, in the "Order Status / Tracking" area of our website with your order information. Store Pickup orders are typically ready for pickup within 2 hours, but orders placed near or outside store hours may require additional processing time. Please follow the instructions provided on your confirmation page for next steps.
If you have selected our Pay In Store payment option you will not receive a tracking number until we have received your payment in full and your order has shipped. You will have 48 hours in which to visit any U.S. Toys"R"Us and Babies"R"Us store and make your payment, and then your order will be released for shipping.
http://www.toysrus.com/helpdesk/index.jsp?display=order&subdisplay=tracking
Feel free to resubmit the question if you didn't find it useful.
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