Question posted by fredalindsey on July 20th, 2015

I Waiting 20 Minutes To Get A Person To Transfer My Minutes From My Old Trac Pho

I waited 20 minutes to get my minutes transferred from my old phone 614-364-6245. After getting a person I waited approximately 30 minutes while he was trying to transfer my minutes - kept asking him if he was there and he said yes then all at once he was gone. Please let me know how I can get in touch w this person - I spent time on this last night. As of this time I think your system is a complete disaster. Too run your whole business through one number is poor business. At this point I need to get these 2400+ minutes before I leave on vacation. Please call me

Current Answers

Answer #1: Posted by BusterDoogen on July 20th, 2015 11:04 AM
This answer was accepted by the poster of the original question.
BusterDoogen

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We are a Q&A site only with no affiliation to Tracfone. I suggest you contact TF CS@ this alternate number 800-378-9575 for assistance.

I hope this is helpful to you!

Please respond to my effort to provide you with the best possible solution by using the "Acceptable Solution" and/or the "Helpful" buttons when the answer has proven to be helpful. Please feel free to submit further info for your question, if a solution was not provided. I appreciate the opportunity to serve you!

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Answer #2: Posted by AlexTrac on July 20th, 2015 1:41 PM
AlexTrac

Member since:
May 16th, 2012

Points: 306,000
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Hi fredalindsey,

Our sincerest apologies for the inconvenience. So we can better assist you with your concern, please send us an email at [email protected], or you can chat with us live @ http://bit.ly/18WfOoC. Thank you.

Alex

TracFone Wireless

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